Reviews for Bata

Leow Peng Kwee

August 18, 2025

3

Good service in spite of only one staff member on Saturday morning attending to 5 customers.

Manoj Nathan

August 18, 2025

4

Staff is friendly and helpful. You can find promotions here at any time. They do promotions on little, old-fashioned shoes.

Priyanka Gupta

August 18, 2025

1

The product is good, but the lady on the counter is very rude and cold. She doesn't help the customer in any way, just standing and making odd faces.

Rui Zaki Lim

August 18, 2025

1

Bad service. The lady is so rude, and she thinks she is the customer. Asked her what's the size, and she stared at me and asked me back? She is also rude to another customer.

Karin Lim

August 18, 2025

5

On February 11th, I visited the Bata shop in BPP and wanted to buy a pair of Sch shoes for my son. There was only one staff member at the store. A young man was serving everyone. He patiently waited on all of us, got us the sizes and colours, and had a system even though we all wanted him to attend to us at the same time. He would even attend to a few customers at the same time and still keep his cool and be genuinely cheerful. I paid by PayLah! He patiently scanned the code and taught me how to access it. I was impressed with his attitude. He could have been grumpy and fed up from being overloaded and still having to wait on me, but he wasn't. He happily wished me a happy new year. Now that's customer service.

Kailyn Teh

August 18, 2025

1

Had another unpleasant experience with the same sales associate. This isn’t my first encounter with her, and she hasn’t changed. She was rude and unwilling to help, making the shopping experience frustrating. When my daughter was trying on shoes, she kept insisting that we take shoes directly from the shelf instead of properly assisting us. When we requested a smaller size, she muttered, “So small?”—as if doubting our choice. Her attitude was dismissive, and she made no effort to provide good service. She stood off to the side the whole time, looking displeased. Extremely disappointing service. If she doesn’t want to help customers, she shouldn’t be in retail.