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The Bata shoe store features a wide selection of footwear displayed on shelves and tables, with customers browsing inside.
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The Bata shoe store...
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Bata at Bukit Panjang Plaza continues the legacy of Singapore's largest footwear retailer, bringing quality shoes and exceptional value to the bustling northwest community. As one of 36 Bata locations across Singapore, this store serves families throughout Bukit Panjang, Teck Whye, Choa Chu Kang, and Upper Bukit Timah with an extensive collection of footwear for every occasion. From school shoes for growing children to professional footwear for the working adult, Bata has been Singapore's trusted shoe partner for generations.
The store offers a comprehensive range including men's dress shoes, women's heels and flats, children's school shoes, sports sneakers, comfortable sandals, and casual flip-flops. Bata's commitment to quality ensures durability and comfort in every pair, while their diverse collection caters to active lifestyles, professional needs, and everyday comfort. Regular promotions and seasonal sales provide excellent value, making quality footwear accessible to all families in the Bukit Panjang community.
Located at #02-07 Bukit Panjang Plaza, the store operates Monday to Friday from 10:30 AM to 9:30 PM, and weekends from 10:00 AM to 9:30 PM, providing flexible shopping hours for busy families. With convenient access via the adjacent Bukit Panjang MRT and LRT stations, customers can easily reach the store for their footwear needs. The friendly staff provide personalized service and fitting assistance, ensuring every customer finds the perfect shoes for their lifestyle and budget.
Operating Hours
Open
Closes in 7h 25m
Monday
(Today)
10:30 AM - 9:30 PM
Tuesday
10:30 AM - 9:30 PM
Wednesday
10:30 AM - 9:30 PM
Thursday
10:30 AM - 9:30 PM
Friday
10:30 AM - 9:30 PM
Saturday
10 AM - 9:30 PM
Sunday
10 AM - 9:30 PM
Overall Rating
3.5
/
5
Based on 26 reviews
Mall Ranking
#104
Out of 174 shops
Category Ranking
Not enough ratings
Negative Reviews
Karyn Tee
Had another unpleasant experience with the same sales associate. This isn’t my first encounter with her, and she hasn’t changed. She was rude and unwilling to help, making the shopping experience frustrating. When my daughter was trying on shoes, she kept insisting that we just take sizes from the shelf instead of assisting properly. When we requested a smaller size, she muttered, “So small?”—as if doubting our choice. Her attitude was dismissive, and she made no effort to provide good service. She stood off to the side the whole time, looking displeased. Extremely disappointing service. If she doesn’t want to help customers, she shouldn’t be in retail.
Ryuzaki L
Bad service. The lady is so rude and she thinks she is the customer. Asked her whats the size and she stared at me and ask me back ?? She is also rude to another customer too.
Deepika Gupta
the product is good but the lady on the counter is very rude and cold, she doesn't help the customer in anyways, she is just standing and making odd faces.
Leow Peng Kui
Good service inspite of only one staff on Saturday morning attending to 5 customers.
Priyanka Gupta
The product is good, but the lady on the counter is very rude and cold. She doesn't help the customer in any way, just standing and making odd faces.
Rui Zaki Lim
Bad service. The lady is so rude, and she thinks she is the customer. Asked her what's the size, and she stared at me and asked me back? She is also rude to another customer.
Kailyn Teh
Had another unpleasant experience with the same sales associate. This isn’t my first encounter with her, and she hasn’t changed. She was rude and unwilling to help, making the shopping experience frustrating. When my daughter was trying on shoes, she kept insisting that we take shoes directly from the shelf instead of properly assisting us. When we requested a smaller size, she muttered, “So small?”—as if doubting our choice. Her attitude was dismissive, and she made no effort to provide good service. She stood off to the side the whole time, looking displeased. Extremely disappointing service. If she doesn’t want to help customers, she shouldn’t be in retail.
Positive Reviews
Karen Lim
On 11 Feb I visited the Bata shop in BPP and wanted to buy a pair of Sch shoes for my son. There was only 1 staff at the store. A young man was serving everyone. He patiently waited on all of us, got us the sizes and colours and had a system even though we all wanted him to attend to us at the same time. He would even attend to a few customers at the same time and still keep his cool and be genuinely cheerful. I paid by PayLah! And he patiently scanned the code and taught me how to access it. I was impressed with his attitude. He could have been grumpy and fed up being overloaded and still having to wait on me but he wasn’t. He’s happily wished me a happy new year. Now that’s customer service.
Manoj Lasantha
Staff is friendly and assistive. You can find promotion here at anytime. They do promotions on little old fashioned shoes.
Tan Jason
nice and friendly stuff willing to assist the customer !
Margaret L
Grew up wearing this brand and the quality is still as high.
symbolist
Good cheerful staff.
Munir Hussain
Poor service though
Yoke Sim Zhou
Amazing quality of shoes
ching sian siaw
Good service
Siang
The price is popular.
Ching Sian Siow
Good service.
Yoke Sim Chew
Amazing shoe quality.
Munir Hussein
The service was poor, though.
Sim Poh Lee
Good, cheerful staff.
Margaret Lee
Grew up wearing this brand, and the quality is still as high.
Tan Jayson
Nice and friendly staff willing to assist the customer!
Leow Peng Kwee
Good service in spite of only one staff member on Saturday morning attending to 5 customers.
Manoj Nathan
Staff is friendly and helpful. You can find promotions here at any time. They do promotions on little, old-fashioned shoes.
Karin Lim
On February 11th, I visited the Bata shop in BPP and wanted to buy a pair of Sch shoes for my son. There was only one staff member at the store. A young man was serving everyone. He patiently waited on all of us, got us the sizes and colours, and had a system even though we all wanted him to attend to us at the same time. He would even attend to a few customers at the same time and still keep his cool and be genuinely cheerful. I paid by PayLah! He patiently scanned the code and taught me how to access it. I was impressed with his attitude. He could have been grumpy and fed up from being overloaded and still having to wait on me, but he wasn't. He happily wished me a happy new year. Now that's customer service.
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