Reviews for Eu Yan Sang TCM Clinic Bukit Panjang Plaza
Terri Mok
5
Effectively relieved my neck pain. The doctor and staff were helpful and efficient.
Abdul Badri Sufian
5
Dr. Tjai is very responsible; he treated my dad very well.
Charles Zhou
1
A TCM clinic that refuses to do tuina despite listing such service on their website. The receptionist was rude and doesn't seem to be interested in business.
Cynthia Alisha
1
I wanted to see the doc for a shoulder ache, and it was my last resort before I fly off. The opening hours stated 9:30 PM closing, but at 8 PM they told me they were closed. Very disappointed.
Ai Lin
4
Dr Anita is really professional and a good physician. She is patient and caring. The cupping here for my leg is very good. Thank you, Dr Anita ❤️
Tan Cecil
1
Opening hours are 9:30 AM... I waited from 10:15 AM to 12:00 PM despite the nurse telling me the doc was coming at 11:30 AM. What's the point of opening at 9:30 AM with no doc around? I visited the doc at Hillion Mall and waited sooooo long for consultation and medicine, another almost 20 minutes!! How can I come here when I am sick, freezing, and having a fever? And wait for hours? They also forgot to give me my MC. Seriously. I'm so sick and I have to go through all that freaking trouble.
Alisha Ang
5
My physician, Dr. Tjai, is really helpful in assisting with my leg issue. I had almost 6 months of treatment, and it helped me not need to go for surgery.
Norain Adam
4
Had a good experience here. The receptionist was friendly and accommodating. Dr. Anita was nice, very thorough and caring, and speaks English. Some other TCM doctors can't really communicate in English, which can be quite difficult. But I had a good experience here.
Evonne Tay
1
I'm unwell and saw that their opening hours are 9:30 AM. I arrived only to be told that the doctor would only be available at 11:30 AM and that the day's appointments were already full.
Why advertise that their opening hours are 9:30 AM when the doctor only arrives at 11:30 AM? Surely patients are unwell and won't want to come early to wait. Why aren't considerations given to patients?
Furthermore, regarding the fully booked appointments, why isn't there any form of communication, such as an online update?
Eu Ren Sang needs to be more customer-focused and consider how to better compete in this TCM market.
Andrea Chan
1
It's so slow; they made me wait for almost 2 hours. The system is ridiculous. I was there early, but they kept telling me the next person had an appointment. In the first place, they should have given me an appointment. The doctor is also slow, spending almost an hour to see a patient and write a prescription. I will never visit them again.