Over the years, prices went up and the product shrunk. I just don't understand why most similar places can't just keep their original quality and quantity. Why cut corners when you have already raised the prices? Those who have been eating Koo Kee would agree that the Tau Kee has been getting smaller, and just look at the Kway Teow I get in Bukit Panjang—I can't even use my chopsticks to hold the noodles. It's all mashed up into small pieces; I'm not sure if it's overcooked or if it's their new standard. My picture here includes an extra 2 Tofus, so please do not expect the same number of pieces when you make their standard orders.
Kai Yeo
4
After walking around Bukit Panjang Plaza, I decided on a lighter option: Yong tau foo (酿豆腐) at Koo Kee. I particularly liked the chee cheong fun set, which isn't so common, and enjoyed the sweet sauce and chili mixed in. The ingredients tasted good too.
The restaurant is small, with seating similar to that found in Toast Box. It felt a bit cramped. Ordering and food collection are self-service.
Soon Lee G.
1
On July 15th, I purchased two bowls of Koo Kee Special Noodles (menu item 2) for takeout from **your** Bukit Panjang Plaza outlet. Upon arriving home and preparing to eat, I was disappointed to discover that one of the bowls was missing minced meat, a key ingredient in the dish. Additionally, this particular bowl was considerably drier than usual, lacking the characteristic special oil Koo Kee is known for.
I've looked through your online reviews and noticed that similar issues have been addressed with apologies. However, I would like to request a full refund for this bowl of noodles, which cost $6.90 including the takeout container.
Could you please advise me on the best way to reach Koo Kee management to process this refund?
Fong Meng
5
The noodles and yong dao foo were very tasty! The minced meat was made from chicken, and yong dao foo fillings were made from fish paste. They used chicken stock and oil. Will visit them again.
Maxwell Wang
4
Here's an edited version:
"I have been patronising the stall for a while. I've had no issue with the service rendered, and the food is okay, especially the Laksa Yong Tao Hu."
Fah Ril
4
I think the yong Tau foo soup was quite nice and refreshing. The bean curd was quite soft. The minced meat noodles with the chilli and yong Tau foo sauce were nice. Noodles were fragrant.
Joel Wong
1
Ordered a set with vegetables, but the vegetables were not delivered. I contacted the delivery guy, but he said there were no vegetables in his bag. Couldn't find a contact number to contact Koo Kee directly. Super disappointed with their poor service!
Stuart
3
I've known this place since my younger days, over 30 years ago, at the coffee shop along Bishan St. 13. There weren't many franchises back then. It was one of my favorite noodle stores, and it wasn't as pricey as it is now. I find the noodles at the franchise store aren't as good as they used to taste, and the texture isn't what I used to like. I'm rather disappointed, though I still appreciate the feeling of nostalgia. Perhaps it's always difficult to control the taste and quality when you start to franchise. Such a shame. By the way, there were quite a few flies in the store, and one even landed in my noodles! I had to throw out that "contaminated" portion. I didn't want to waste the entire bowl, but I felt quite disgusted.
Clement Tay
1
I ordered a sesame chicken rice and a watercress soup. Upon receiving my meal, I noticed the chicken had a pinkish-red hue and did not taste fresh. Additionally, the pork in the watercress soup appeared red when cut open.
I brought this to the attention of the staff, but I was informed this was normal and that the food was fully cooked. However, I remain concerned about the quality and safety of the meal. I would appreciate it if you could look into this matter.
Dennis Lim
1
Koo Kee, how do you justify one bowl of your "Specialty" Yong Tow Foo costing $6.70?
I happen to be one of your customers who has been eating your Yong Tow Foo since I was a child. It was $2.50 back then at People's Park stall. I understand rental has increased and raw ingredient prices too, but Koo Kee needs to do more to cut costs before passing them on to customers. Sweet sauce packets used to be in a sauce bottle; now they're individually packed. One person uses at least 2 packets of sweet sauce. Plastic cups instead of the normal, plain cups, were printed with the Koo Kee logo and design. All these are unnecessary costs! Please review your policy.
The noodles that I used to love were cooked too long; they became soggy and unappetising to eat. The Koo Kee noodles that I remembered have a Q-texture to them.
Nothing satisfied me today.