Northern Opticians at Bukit Panjang Plaza has been providing exceptional eye care services and premium eyewear to Singapore's northwest community since 1997. As one of only two Northern Opticians locations in Singapore, this professional optical store combines over two decades of expertise with a commitment to delivering the highest level of vision care and customer service. Located in the heart of Bukit Panjang Plaza, the store serves families throughout the region with comprehensive eye care solutions and an impressive selection of designer eyewear.
The store features an extensive collection of over 1,600 unique eyewear models from more than 30 major international brands including Prada, Ray-Ban, Cartier, Dolce & Gabbana, Tom Ford, Oakley, Bulgari, Coach, and Tiffany & Co. Beyond luxury fashion eyewear, Northern Opticians provides complete optometry services including professional eye examinations, prescriptions for spectacles and contact lenses, myopia management, and diagnosis of various eye complications. Their range of house brands offers stylish options at affordable prices, ensuring quality eyewear is accessible to all customers.
Located at #02-40/41 Bukit Panjang Plaza, Northern Opticians operates daily from 10:30 AM to 9:30 PM, providing convenient extended hours for busy schedules. The professional opticians are highly praised for their expertise, knowledge, and friendly service in helping customers select the perfect eyewear and providing comprehensive eye care guidance. With acceptance of eCapitaVoucher and CapitaCard, plus participation in DBS rewards programs, Northern Opticians continues to be the trusted destination for quality eye care and premium eyewear in the Bukit Panjang community.
Based on 30 reviews
Out of 174 shops
Not enough ratings
Aeolus Xie
Would give 0 stars if i could. Came here wanting to buy clear contact lenses, was told that i need to go through their examination which would take an hour or so and costs $80. Wouldn’t let me buy them without that examination even if i know my own degrees. And one godly box of three pairs costs $120 whereby i can get myself 10 pairs with this price somewhere else and i did exactly that so yeah goodbye and good luck.
soheil haddad
Extremely disappointing experience. The staff at the reception rarely engage with customers, often appearing disinterested and unmotivated. Their lack of basic English communication skills and understanding of optometry services is concerning. Most of the time, they seem disengaged and occupied with their phones rather than assisting clients. It’s unclear how such service standards are acceptable.
tzaddi abila
I had my lenses change here. My left and right have different grade. Checked my eyes. And agreed with different grade lenses for eye for what I paid for. I got my glasses but with same grade. So they are not trust worthy.
Zadie Abella
I had my lenses changed here. My left and right eyes have different grades. They checked my eyes and agreed to provide different grade lenses for each eye, for what I paid for. I got my glasses but with the same grade. So, they are not trustworthy.
Sohail Hassan
Extremely disappointing experience. The staff at the reception rarely engage with customers, often appearing disinterested and unmotivated. Their lack of basic English communication skills and understanding of optometry services is concerning. They often seem disengaged and occupied with their phones rather than assisting clients. It’s unclear how such service standards are acceptable.
Alvis Xie
I would give 0 stars if I could. I came here wanting to buy clear contact lenses, but was told that I needed to go through their examination, which would take an hour or so and cost $80. They wouldn't let me buy them without that examination, even though I knew my own prescription. An exorbitant box of three pairs costs $120, whereas I can get 10 pairs for this price elsewhere. I did exactly that, so goodbye and good luck.
Yee Weng Goh
Just switched to this shop today to get my lenses (usual shop was sold out). Optometrist was very friendly, understanding & helpful! Staff was super nice too. Will probably be coming back as a regular from now on!! :3
Jascintha Christopher
I had the best service since 2020. Will continue purchasing from you all. Safe and reliable service. I just got my new glasses it’s very clear and comfortable. I got it within 24hours.
Iris Ho
I have tried several optical shops for multifocal contact lenses but all turned out waste of money. My vision was still blurred. Just when I was going to give up, I chanced upon Northern Opticians at Bukit Panjang Plaza. Ms Annie Toh attended to me. She is friendly and knowledgeable. Thanks to her expertise, I can now work without wearing spectacles. No doubt my vision is not as cleared as wearing spectacles but at least I can read my documents with ease. Thanks Annie! Highly recommended.
William Tan
My wife was looking for prescription reading glasses when her existing one broke. We were at bukit panjang plaza and chanced upon Northern Opticians. Their staff are polite, friendly and knowledgeable. They were patient to explain and suggest options to suit our needs. We strongly recommend them if you are looking for eye glasses. Well done and keep up the good work!
Shirley Tan
Thank you, Jennifer, for your patience and kind assistance in finding the most suitable frame for my child’s lenses. As well as the additional aid to prevent frame from sliding off nose bridge!
Amy Ong
Ann was v helpful & approachable😄 Her friendly demeanor makes ppl feel at ease. Got my specs w transition lens there. Highly recommend 💯 …
Joceee _
Feel very glad to be their customer as they offer excellent service, if u change the lens' rubber (the one to grip on the nose), it's free and they also helped to adjust my spectacles when they realised it was crooked!👍🏻 …
Justin Sze
Received great customer service from the team - they had a wide variety of frames to choose from as well. Overall a good experience visiting Northern Optical!
Lingda
Just made a pair of shades with readings. Jessny is very helpful, very professional and sincere and she understands my needs. Fantastic service! Will go back again.
Yafen Tan
Highly recommended! I was shopping for sunglasses and was attended by optometrist Jin. He has great sense of style and is able to recommend the perfect pair which suits my face! Super friendly professional and attentive. Will be back soon to stock up my contact lenses too!
lim guan cheong
Good service rendered by jin again. Have been a returning customer since 10 years ago. Was looking for a new pair of specs to replace the current pair which was bought 2 years ago. Jin did a thorough check of my eyesight for me and told me that my degree has not deteroriated much over the years but the better news is that the current frame i have is still in good condition though the lens have quite a bit of scratches. Ended up changing the lens and retaining the frame for this current pair as it has been a very good piece till now. A competent and honest sales person who is professional in his service delivery! However, i decide to pamper myself with another new pair of specs since christmas is round the corner. Jin recommended a frame which has just arrived and is suited for my face shape. This pair looks more sporty on me and gives me a refreshing look. Left a happy man as i will have 2 pairs of specs to use for the coming festive! Thanks jin and c u soon when i go collect my specs.
Malcome Lim
Staff Tan Jin Rong was extremely nice and helpful while assisting me in selecting a pair of spectacles. Knowing I also wore contacts, he took time out to explain to me the different types of contacts out there and what is better for my use. Overall great experience
Ee Weng Goh
Just switched to this shop today to get my lenses (usual shop was sold out). Optometrist was very friendly, understanding, and helpful! Staff was super nice too. Will probably be coming back as a regular from now on!
Malcolm Lim
Tan Jin Rong was extremely nice and helpful while assisting me in selecting a pair of spectacles. Knowing I also wore contacts, he took the time to explain the different types of contacts out there and what would be better for my use. Overall, it was a great experience.
Lim Guan Seng
Good service rendered by Jin again. I have been a returning customer for 10 years. I was looking for a new pair of specs to replace the current pair, bought two years ago. Jin did a thorough check of my eyesight and told me that my degree has not deteriorated much over the years, and the good news is that the current frame I have is still in good condition, though the lens has quite a bit of scratches. I ended up changing the lens and retaining the frame for this current pair, as it has been a very good piece until now. A competent and honest salesperson who is professional in his service! However, I decided to pamper myself with another new pair of specs since Christmas is round the corner. Jin recommended a frame which had just arrived and was suited to my face shape. This pair looks more sporty on me and gives me a refreshing look. I left a happy man, as I will have two pairs of specs to use for the coming festive season! Thanks, Jin, and see you soon when I collect my specs.
Yi Fen Tan
Highly recommended! I was shopping for sunglasses and was helped by Optometrist Jin. He has a great sense of style and is able to recommend the perfect pair that suits my face! Super friendly, professional, and attentive. Will be back soon to stock up on contact lenses too!
Jacintha Christopher
I've had the best service since 2020, and I will continue purchasing from you all. Your service is safe and reliable. I just got my new glasses, and they're very clear and comfortable. I got them within 24 hours.
Linda
Just got a pair of shades with readings. Jessny is very helpful, very professional, and sincere, and she understands my needs. Fantastic service! Will go back again.
Justin See
Received great customer service from the team - they also had a wide variety of frames to choose from. Overall, a good experience visiting Northern Optical!
Joyce Tan
I'm very glad to be their customer as they offer excellent service. If you change the rubber nose pads, it's free, and they also helped to adjust my spectacles when they realised they were crooked!👍🏻
Amy Wong
Ann was very helpful and approachable😄. Her friendly demeanor makes people feel at ease. I got my glasses with transition lenses there. Highly recommend 💯.
Shelly Tan
Thank you, Jennifer, for your patience and kind assistance in finding the most suitable frame for my child’s lenses, as well as for the additional aid to prevent the frame from sliding off the nose bridge!
Winston Tan
My wife was looking for prescription reading glasses when her existing pair broke. We were at Bukit Panjang Plaza and chanced upon Northern Opticians. Their staff are polite, friendly, and knowledgeable. They were patient in explaining and suggesting options to suit our needs. We strongly recommend them if you are looking for eyeglasses. Well done and keep up the good work!
Ivy Ho
I have tried several optical shops for multifocal contact lenses, but all turned out to be a waste of money. My vision was still blurred. Just when I was going to give up, I chanced upon Northern Opticians at Bukit Panjang Plaza. Ms Annie Toh attended to me. She is friendly and knowledgeable. Thanks to her expertise, I can now work without wearing spectacles. No doubt my vision is not as clear as when wearing spectacles, but at least I can read my documents with ease. Thanks Annie! Highly recommended.
8 photos