I bought your freakin watermelon juice and I drank halfway to find it was dark coloured foul smell! I have HFMD, I needed that to soothe my ulcers so i bought that online. If you do not have the heart to serve your food sincerely, you dont deserve to be there or be serving customers.
Gemma Tse
1
the 2 staff on duty on a saturday afternoon were too busy with fulfilling grabfood orders to notice a line of customers in front of them waiting to order. this went on for over 15 mins, before one of them noticed that there was actually a screen (with TINY FONT!!) for ordering.
long waits are ok, but having useless staff who are content to let customers wait like fools and don’t have the courtesy to look up and tell customers where to order, is not cool. do better.
quick fixes i’d suggest: bigger font on ordering machine, q system numbering (like KOI and the better-run bbt chains). cheaper than retraining the likes of low-initiative staff like Axl Han….
darroz
1
Staff is extremely rude. Went there about 3pm which is during normal operating hour. I do not know what they were doing, never announce on website or socials and simply put a small piece of paper at the cashier “back in 30min”. I did not notice at first and wanted to order. Staff was preparing 1 grab order. Female staff with beige hair simply brushed me off rudely by just pointing at the sign. I was left puzzled and stunned. Its not like they were understaff or had too many delivery orders, it was just one order. and at least you could tell me and not just point. attitude is horrible. boost needs proper staff training on customer service
Ninja Nonna
1
We went to the Bukit Panjang plaza Boost juice store, Singapore on 25/6/23 Sunday at around 7.05pm. We ordered 2 X 5-A-Day medium size juice. During our waiting time, we noticed the staff has no PPE; gloves, hair net & mouth anti-spit masks. One of the staff seems to be carrying out the process very slowly 🤦🏻♀️ while communicating with another staff. He told us he's new. He was seen picking up the 2 cups with his bare fingers touching the interior of the cups. He didn't response to us when we told him that that's not hygiene. This is one Boost juice store that I will not recommend or revisit 🤦🏻♀️🙅🏻♀️.
grizz
1
staff named Danial very lousy customer service. if he not happy to serve customer then don't work. stay at home better for him.
Lewis Ma
1
The branch is open until 10 PM. Be aware you might be treated with annoyance if you visit after 9:30 PM. They should clearly state that no more orders are taken after 9:30 PM if they are *that* annoyed, rather than treating customers and their orders so disrespectfully. I could tell they were mumbling to each other while preparing my order unwillingly and with a sickened look. As much as you may be unhappy, you still have to do your job, so what's the point of giving me attitude? You are paid to assist the company in making money, not to create unnecessary trouble. We all have bad days, but it's definitely not my first time being treated poorly by this emotional staff before I decided to give my feedback.
Gris
1
The staff member named Danial provided very lousy customer service. If he's not happy to serve customers, then he shouldn't work. He should stay at home.
Ninjie Nai Nai
1
We visited the Boost Juice store at Bukit Panjang Plaza in Singapore on Sunday, June 25, 2023, at around 7:05 PM. We ordered two medium-sized 5-A-Day juices. While waiting, we noticed the staff had no PPE, including gloves, hairnets, or anti-spit masks. One of the staff members seemed to be working very slowly while communicating with another staff member. He told us he was new. He was seen picking up the two cups, touching their interior with his bare fingers. He didn't respond when we told him that was unhygienic. This is one Boost Juice store that I will not recommend or revisit.
Darius
1
The staff was extremely rude. I went there around 3 PM, which is during normal operating hours. I don't know what they were doing; they never announced it on their website or social media, and simply put a small piece of paper at the cashier's counter that read, “back in 30 min.” I didn't notice it at first and wanted to order. A staff member was preparing one Grab order. A female staff member with beige hair rudely brushed me off by simply pointing at the sign. I was left puzzled and stunned. It's not like they were understaffed or had too many delivery orders; there was just one order. They could have at least told me instead of just pointing. Their attitude was horrible. Boost needs proper staff training in customer service.
Emma Tse
1
Here's the edited review:
The two staff on duty on a Saturday afternoon were too busy fulfilling GrabFood orders to notice a line of customers in front of them waiting to order. This went on for over 15 mins, before one of them noticed there was actually a screen (with TINY FONT!!) for ordering.
Long waits are okay, but having useless staff who are content to let customers wait like fools and don't have the courtesy to look up and tell customers where to order is not cool. Do better.
Quick fixes I'd suggest: bigger font on the ordering machine, queue system numbering (like KOI and other better-run BBT chains). Cheaper than retraining low-initiative staff like Axl Han.