Burger King at Bukit Panjang Plaza brings the globally recognized flame-grilled burger experience to Singapore's western region, serving high-quality, great-tasting, and affordable fast food at #01-28. As part of the international Burger King brand known for its distinctive flame-grilling cooking method, this outlet delivers the signature taste that has made Burger King a favorite worldwide, with burgers, breakfast, lunch, and dinner options prepared exactly to customer preferences. The restaurant serves both the local community and mall visitors with consistent quality and the authentic Burger King experience.
The comprehensive menu features Burger King's famous flame-grilled hamburgers including the iconic Whopper, Double Whopper with Cheese, Western Whopper varieties, and Double specialty burgers like Mushroom Swiss, BBQ Turkey Bacon, and classic Cheeseburgers. Beyond burgers, the restaurant offers chicken burgers, fish burgers, and a full range of sides, beverages, and desserts that complement the main offerings. The flame-grilling process gives every burger its distinctive taste and sets Burger King apart from other fast food chains, ensuring customers receive the authentic flavors they expect from this globally trusted brand.
Operating Monday through Sunday from 8:00 AM to 10:30 PM (extended to 11:00 PM on Saturdays), Burger King provides convenient dining options including dine-in service within the mall and efficient delivery through BK Delivery service (bkdelivers.com.sg) for home and office orders. The restaurant's location within Bukit Panjang Plaza makes it easily accessible for shoppers and residents, while the extended hours ensure customers can satisfy their Burger King cravings throughout the day, from breakfast through late dinner with the consistent quality and flame-grilled taste that defines the Burger King experience.
came to this shop at ard 5pm and there was barely anyone in the shop but my food still took a prolonged amount of time to be prepared. staff prepared the sundae pie and coke way before the other food was prepared (won't this cause the coke to be diluted?) not only that but our food was served COLD. fries were soggy and my taro pie was soggy as well. been to this outlet more then once and the food consistency is really not there. while we were there we watched how long it took other customers order to get to them as well. if it takes so long why is it called fast food? I might as well go to the tokyo shokudo just opposite it and get a nice meal instead of wasting my time and money here.
Isaac Liao
All I ordered was 1 ice cream sundae. On a weekday 1057hrs.
Place was literally empty but took them forever (12mins) to make 1 ice cream sundae.
2 service personnel.
I understand they have to make food for the delivery. But kind of ridiculous
Teh C Gao Siew Dai
Visited on 8 July 2023, Saturday late afternoon. Ordered via the self-service ordering kiosk. While waiting, saw that the onion rings and drink were prepared first, whilst the Ultimate Kakiage Salmon was ready much later. As such, the onion rings were already cold when served. Noted staff were busy preparing online orders, and the outlet was not crowded at all.
Hybb Fu
Visited the BPP branch on 5 Jul at 11am when they first started lunch. Ordered four meals with extra banana pies amounting to $38.
Firstly the food served was not hot. They seemed to have been placed there for awhile already. Quality wise the fries and nuggets are not crispy and the fries had a bad taste of raw potatoes. We left the two packets of large fries largely untouched. The burgers are not up to par also. The fish burger has a bad odour probably coming from the sauce. Overall a bad experience.
Does the management mystery shop the branches? Atrocious for BK that wanted to revamp to better quality and charging higher prices.
chen cuzru
$8.50 for a pathetic Asam Pedas Tendergrill Chicken meal. Look at the size of the chicken fillet. My hand is bigger than the whole burger opened up. Finished in just a few mouthful. More and more limited time special burgers that are more like a scam with small sized burgers these days. Should have gone to Mc for $6.50 Zinger meal, which is more value for money.
J
Bad customer service. Staff were busy fulfilling grab orders and letting walk-in customers wait.
And the entire counter is already filled with uncollected grab orders.
The obese female cashier was talking in a condescending tone as well. She asked me what tender mode I’ll be using and I showed her my card from my Apple Pay. It kept declining then I told her it’s AMEX. She then told me I have to tell her it’s AMEX because it’s difficult. What?
She then told us waiting time is at least 15 mins and we said ok. When we collected our food, the burgers and wings are all cold. Only my onion rings are mildly warm. The obese female cashier was also very stingy when it comes to chilli sauce. Lol
Lastly, I found some foreign objects floating around my drink. Disgusting.
xvxabcxvx
Imbeciles, really big F for this BK branch.
Called the number numerous time yet no answer. Order take away 3 times, 3 times also sure have 1 missing item.
First time order, missed out sauce for chicken fries. Second time order missed out taro pie.
Today order, missed out chili cheese bites.
Colin Lim
Dry, salty burger patty, burnt-tadtibg burger bun. Staff unable to tell us which of our burgers was which. Lukewarm eat-in order. Will not return.
Koh Yi
I came to this shop around 5 PM, and there was barely anyone in the shop, yet my food still took a prolonged amount of time to be prepared. The staff prepared the sundae pie and coke long before the other food was ready (Wouldn't this cause the coke to be diluted?). Not only that, but our food was served COLD. The fries were soggy, and my taro pie was soggy as well. I've been to this outlet more than once, and the food consistency is really not there. While we were there, we watched how long it took for other customers' orders to reach them as well. If it takes so long, why is it called fast food? I might as well go to the Tokyo Shokudo just opposite it and get a nice meal instead of wasting my time and money here.
Calvin Lim
Dry, salty burger patty, burnt-tasting burger bun. Staff unable to tell us which of our burgers was which. Lukewarm eat-in order. Will not return.
Xavier
Imbeciles! A really big 'F' for this BK branch.
Called the number numerous times, yet no answer. Ordered takeout 3 times, and all 3 times, they missed one item.
First time, they missed the sauce for chicken fries. Second time, they missed the taro pie.
Today, they missed the chili cheese bites.
Jay
Bad customer service. Staff were busy fulfilling Grab orders, letting walk-in customers wait.
And the entire counter was already filled with uncollected Grab orders.
The obese female cashier was also talking in a condescending tone. She asked me what tender mode I'd be using, and I showed her my card from my Apple Pay. It kept declining, so I told her it was AMEX. She then told me I had to tell her it was AMEX because it was difficult. What?
She then told us the waiting time was at least 15 minutes, and we said okay. When we collected our food, the burgers and wings were all cold. Only my onion rings were mildly warm. The obese female cashier was also very stingy when it came to chilli sauce. Lol
Lastly, I found some foreign objects floating in my drink. Disgusting.
Yi Kai Liao
All I ordered was one ice cream sundae, on a weekday at 10:57 AM. The place was literally empty, but it took them forever (12 minutes) to make one ice cream sundae.
There were two service personnel.
I understand they have to make food for delivery orders, but it was kind of ridiculous.
Teh Si Gao Siew Dai
Visited on July 8, 2023, late Saturday afternoon. Ordered via the self-service ordering kiosk. While waiting, I noticed that the onion rings and drink were prepared first, while the Ultimate Kakiage Salmon was ready much later. As such, the onion rings were already cold when served. I noted that staff were busy preparing online orders, and the outlet was not crowded at all.
Chen Cu Zhu
$8.50 for a pathetic Asam Pedas Tendergrill Chicken meal. Look at the size of the chicken fillet. My hand is bigger than the entire burger when opened up. Finished in just a few mouthfuls. More and more, limited-time special burgers these days are more like a scam with small-sized burgers. Should have gone to Mc for $6.50 Zinger meal, which is more value for money.
Hyde Fu
Visited the BPP branch on 5 Jul at 11 am, just as lunch service began. We ordered four meals with extra banana pies, amounting to $38.
First, the food served was not hot. It seemed to have been sitting there for a while. Quality-wise, the fries and nuggets were not crispy, and the fries had a bad taste of raw potatoes. We left the two packets of large fries largely untouched. The burgers were also not up to par. The fish burger had a bad odour, probably coming from the sauce. Overall, it was a bad experience.
Does management mystery shop their branches? This is atrocious for BK, which wanted to revamp for better quality and is now charging higher prices.
Positive Reviews
Vincent Teo
Super service from the evening crew. Always smiling n helpful to my customized requests! Fast delivery. Very polite and customer centric! My favorite BK outlet!
Katherine Constance
No frills auto order from machine. Was quickly served (this is what fast food store) should be.
At least the burger was not messy as compare to some burger joint and rings were cripsy.
JW
Very helpful manager/staff (tall chinese guy), assisted me when I encountered a problem when trying to redeem purchase on my phone.
Yellow Bear
Vegans and vegetarians can have their plant-based whopper and salad. Vegans can opt not to have the mayonnaise and religious vegans/ vegetarians can opt not to have the mayonnaise and onions for the whopper.
Enjoy, the BK plant-based whopper is one of the best meatless burgers out there with its juicy patty.
Zill
Salmon Yuzu burger!
Salmon is so meaty and less flour/crust!
Yuzu sauce lightens the fry/oil taste!
Definitely much better than Macdonalds salmon burger which had way too much flour and fish is nearly visible
Siah Hx
Visited the place for dinner on a sunday. The staff present were friendly and helpful.
Food is okay.
Restaurant cleaniness can be improve.
Restaurant is locatef inside BPP, Basement.
Overall good experience.
Fred C.
Loved the breakfast platter in BK. Their Croissant is also very tasty, soft and fluffy, highly recommended.
Fred Chan
Loved the breakfast platter at BK. Their croissant is also very tasty, soft and fluffy, and highly recommended.
Siah Hsiang
Here's the edited review:
Visited for dinner on a Sunday. The staff were friendly and helpful.
The food was okay.
Restaurant cleanliness could be improved.
The restaurant is located inside BPP, in the Basement.
Overall, a good experience.
Zil
Salmon Yuzu burger!
The salmon is so meaty, with less flour/crust!
The Yuzu sauce lightens the fried/oily taste!
Definitely much better than McDonald's salmon burger, which had way too much flour and the fish was barely visible!
Yeo Boon
Vegans and vegetarians can enjoy their plant-based Whopper and salad. Vegans can opt not to have the mayonnaise, and religious vegans/vegetarians can also choose to omit both the mayonnaise and onions from their Whopper. Enjoy, the BK plant-based Whopper is one of the best meatless burgers out there with its juicy patty.
Jian Wei
Very helpful manager/staff (tall Chinese guy), who assisted me when I encountered a problem trying to redeem my purchase on my phone.
Kaitlyn Crystal
No frills, with automated ordering from a machine. Was quickly served – exactly what a fast food store should be. At least the burger was not messy, as compared to some burger joints, and the rings were crispy.
Vincent Teoh
Super service from the evening crew. Always smiling and helpful with my customized requests! Fast delivery. Very polite and customer-centric! My favorite BK outlet!
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Our Menu
Menu Images
Menu Highlights
Star Buys
LEMON MINI BURSTIES CHOCOLATE / STRAWBERRY SUNDAE
$2.60
MANGO SAGO PIE
$1.60
SPICY TRUFFLE MAYO SAMPLER
$6.50
SPICY TRUFFLE MAYO FRIES (REG)
$3.20
NEW YORK CHEESECAKE PIE
$3.50
BURSTIES ZESTY FLOAT
$2.90
MEXICAN DRUMLETS (2PCS)
$2.00
TARO PIE
$1.00
CHEESY FRIES (REG)
$2.50
The Ultimate Selection
ULTIMATE SPICY TRUFFLE MAYO (TENDERGRILL CHICKEN)
$10.90
Includes Fries & Drink
ULTIMATE SPICY TRUFFLE MAYO (ANGUS BEEF)
$10.90
Includes Fries & Drink
DOUBLE ULTIMATE ANGUS MUSHROOM SWISS
$12.50
Meal includes a burger, medium fries and small Coca-Cola Zero.
ULTIMATE ANGUS MUSHROOM SWISS
$9.90
ULTIMATE ANGUS CLASSIC BBQ
$9.90
ULTIMATE TENDERCRISP CHICKEN
$8.90
DOUBLE MUSHROOM SWISS
$8.40
SINGLE MUSHROOM SWISS MEAL
$6.40
Flame-Grilled Beef
FLAME-GRILLED BEEF WHOPPER
$7.90
Menu Highlights
Combos
STACKERS COMBO FOR 2
$26.90
Includes Double BBQ Turkey Bacon Stacker, Double Cheesy Chicken Stacker, 2x Coca-Cola Zero (S) with No Ice, Cranberry Cheesecake, Taro Turnover (1pc), Battered Onion Rings (R), and Chilli Cheese Bites (6pcs).
