DON DON DONKI at Bukit Panjang Plaza represents Japan's biggest discount store chain's newest Singapore location, bringing an authentic Japanese shopping experience to the northwest community since its December 2024 opening on level 3. As one of 17 DON DON DONKI stores in Singapore (the most outside Japan), this spacious outlet occupies the former Harvey Norman space, offering an extensive selection of high-quality Japanese products ranging from fresh produce and groceries to unique snacks, beverages, and lifestyle items. The store provides Singapore shoppers with direct access to Japan's diverse consumer culture and exceptional product quality in a convenient, accessible location.
The comprehensive inventory includes various Japanese snacks, goodies, alcoholic and non-alcoholic beverages, plus fresh sections featuring meats, sashimi, and produce alongside a deli section with cooked foods ready for immediate consumption. The integrated Senraku Pasta House operates from 11:30 AM to 8:30 PM, offering authentic Japanese pasta dishes that complement the shopping experience. Customers can enjoy purchases at the dedicated seating area directly opposite the store exit, creating a complete Japanese dining and shopping experience that captures the essence of Japan's convenience culture.
Operating daily from 10:00 AM to 11:00 PM at #03-06/06A/06B/07/07A/09 Bukit Panjang Plaza, DON DON DONKI provides extended shopping hours that accommodate diverse schedules and shopping preferences. The strategic third-floor location offers ample space for browsing and discovery, while the store's commitment to authentic Japanese products ensures customers experience genuine quality and variety. With its combination of fresh groceries, unique imported items, and integrated dining options, DON DON DONKI continues to bring the excitement and convenience of Japanese retail culture directly to Singapore's heartland community.
Based on 30 reviews
Out of 174 shops
Not enough ratings
Akira XDespair
Bought a Omu soba with takoyaki set and Kirin afternoon tea I asking for chopsticks not plastic bag their charge me 5cents Giving me so much trouble for refund the 5 cents Trans 85102 Pos 601841
C L
I want to make a complain that the lady staff that grills ask for member but there is an older male staff that only does cashiering never ask any customers if they have member or not. When I remember he told me payment is already done and cannot scan member. Please kindly retrain and remind all your staffs.
Simple Joe
Update: Extremely Salty potato salad and Chuka Kurage, Sashimi is not as fresh compare to Jurong outlet. December 2024 It's not even renovated and open yet!!! How did all the reviews came about??? Wasted my time. . . . . Zzzzzzzz
Bumbum
The neapolitan pasta taste like it came straight out their butt. It tasted like ketchup with sugar. The broccoli was so wet it made water look dry. The only thing that saved it was the pork katsu. The price was so expensive being $22 for 2 people. By then you should just go to the hawker street next door. Not nice
Lingkai Zhu
Utterly bad service from this cashier in the photo attached (with golden hair). We Wanted to make payment via the self-service kiosk and asked him to assist. He ignored us as first so we forgo the self-service kiosk to seek payment from the main cashier station. He then proceeded to shout at us saying “你们为什么不在这付钱了？你们现在不学永远不会” where he then threw his staff card onto the station. We were stunned at his behaviour towards us as it is totally not acceptable and super rude. Please review this employee and his behaviour. If this could happen to us, it may happen to anyone else.
Benjamin Poh
Usually the food is nice, but the prawns taste very fishy and abit smelly
Trenise Seah
Rude staffs there. There was a promo on the nissin noodles, if purchase 3 packs we can redeem family chopsticks at CASHIER COUNTER. asked every staff there but everyone didn’t even bother. when asked another cashier staff he told me is redeem at the noodles section and proceeded to ask his fellow cashier staff “here where can collect one” and proceeded to smirk. ?? your signboard clearly said cashier counter.
Akira Kester
Bought an Omu soba with takoyaki set and Kirin afternoon tea. I asked for chopsticks, not a plastic bag, but they charged me 5 cents. They gave me so much trouble to refund the 5 cents. Trans 85102 Pos 601841
Denise Seah
Rude staff. There was a promotion on Nissin noodles: if we purchased three packs, we could redeem family chopsticks at the cashier counter. I asked every staff member there, but no one even bothered. When I asked another cashier, he told me it was redeemable at the noodles section. He then proceeded to ask his fellow cashier, "Where can one collect this here?" and smirked. ?? Your signboard clearly stated "Cashier Counter."
Benson Poh
Usually the food is nice, but the prawns taste very fishy and a bit smelly.
Ling Kai Zhu
Utterly bad service from this cashier in the photo attached (with golden hair). We wanted to make payment via the self-service kiosk and asked him to assist. He ignored us at first, so we forwent the self-service kiosk to make payment at the main cashier station. He then proceeded to shout at us, saying, “你们为什么不在这付钱了？你们现在不学永远不会,” and then threw his staff card onto the station. We were stunned by his behaviour towards us, as it was totally unacceptable and super rude. Please review this employee and his behaviour. If this could happen to us, it may happen to anyone else.
Boon Boon
The Neapolitan pasta tasted like it came straight out of their butt. It tasted like ketchup with sugar. The broccoli was so wet it made water look dry. The only thing that saved it was the pork katsu. The price was so expensive, $22 for 2 people. At that price, you should just go to the hawker street next door. Not nice.
Sim Joe
Update: Extremely salty potato salad and Chuka Kurage. Sashimi is not as fresh compared to the Jurong outlet. December 2024 It's not even renovated and open yet! How did all the reviews come about? Wasted my time... Zzzzzzzz
Si Li
I want to make a complaint that the lady staff who grills asks for membership, but there is an older male staff who only does cashiering and never asks any customers if they have a membership. When I remembered, he told me payment was already done and he could not scan the membership. Please kindly retrain and remind all your staff.
Chong How
Many Items have promotions at this outlet. It is smaller than the Don Don Donki at Jem but there are still a lot of items available. 麻雀虽小，五脏俱全. This is the MOW Matcha ice cream at $1 per stick. wow! The Cashiers here are very friendly and supportive as well. Kudos to the team!
Tony Fong
Sure! Here’s an enhanced and expanded version of your article in a friendly, sincere style: --- just a friendly review of Don Don Donki, Bukit Panjang Plaza (opened, December 20, 2024) If you’re a fan of Japanese products and love a good bargain, Don Don Donki at Bukit Panjang Plaza is worth checking out! Although this outlet is smaller compared to the sprawling Don Don Donki at Jem, it still offers an impressive variety of items that can satisfy both casual shoppers and dedicated Donki fans alike. One of the highlights of this store is the number of promotions they run. From discounted snacks and ready-to-eat meals to beauty products and household goods, there’s almost always something on offer. It’s easy to walk in for “just one thing” and walk out with a basket full of treasures you didn’t know you needed! While the store layout is more compact, the space is well-utilized. You can still find the familiar Japanese snacks, drinks, instant noodles, beauty items, kitchen gadgets, and even fresh produce that Don Don Donki is known for. The shelves are packed but well-stocked, and the lively atmosphere makes browsing a fun experience. Overall, I’m happy with my visits to this store. I always manage to find something interesting or on promotion, and it’s a convenient option for those living in the area who don’t want to travel all the way to the larger outlets. That said, there’s definitely room for improvement when it comes to customer service. On several occasions, I’ve found the cashiers to be curt or even borderline rude. While I understand they’re often busy and working under pressure, a little more warmth and attentiveness at the checkout would go a long way in making the shopping experience even better. In short, Don Don Donki at Bukit Panjang Plaza is a great spot for affordable Japanese treats and essentials, especially if you’re in the neighbourhood. With a bit of attention to improving customer service, it has the potential to be an even more enjoyable destination. I’ll certainly continue to shop here and look forward to seeing how they improve over time!
Max Wang
Overall happy with my patronage to this shop. The customer service rendered can be improved the cashiers can be quite rude.
June
Smaller outlet vs jurong’s but good & decent choice of food. Visited on Christmas and it’s bustling with people. Aisles are quite crammed if you are holding a basket. Salmon sashimi and fried food standards are fresh, replenished quickly on Christmas. Counter staff are helpful. Looking forward to more fruitful visits.
Hong Wei Keong
My usual place to eat, and greeted by friendly staff.
Ian Shum
Service was prompt! Pasta portion is decent, service people were very friendly. Atmosphere is quite nice too! Nice seats to just chill with the ambient noise
How Chong
Staff here are very energetic and fun! There are also a lot of items on promotion, which can be found near the cashier check-out area / in front of the RTE food! Cashiers are very friendly as well
Yellow Bear
Place to go when you crave for Japanese stuff. For vegetarians, just eat the Natto without the sauce (as it contains Bonito). Happy that Don Don Donki finally opens here in Bukit Panjang.
Yeo Boon
Here's the edited review: This is the place to go when you crave Japanese products. For vegetarians, just eat the Natto without the sauce (as it contains Bonito). I'm happy that Don Don Donki has finally opened here in Bukit Panjang.
Hao Chong
Staff here are very energetic and fun! There are also a lot of items on promotion, which can be found near the checkout area or in front of the Ready-to-Eat (RTE) food. Cashiers are very friendly as well.
Ian Sim
Service was prompt! The pasta portion was decent, and the staff were very friendly. The atmosphere was quite nice as well. There were nice seats to just chill and enjoy the ambient noise.
Hong Wei Qiang
It's my usual place to eat, and I'm greeted by friendly staff.
Joon
This outlet is smaller than Jurong's, but offers a good and decent choice of food. Visited on Christmas, it was bustling with people. Aisles are quite crammed if you are holding a basket. The salmon sashimi and fried food were fresh and quickly replenished, even on Christmas. Counter staff are helpful. Looking forward to more fruitful visits.
Maxwell Wang
Overall happy with my patronage to this shop. The customer service rendered can be improved, as the cashiers can be quite rude.
Tommy Fong
A friendly review of Don Don Donki, Bukit Panjang Plaza (opened December 20, 2024) If you’re a fan of Japanese products and love a good bargain, Don Don Donki at Bukit Panjang Plaza is worth checking out! Although this outlet is smaller compared to the sprawling Don Don Donki at Jem, it still offers an impressive variety of items that can satisfy both casual shoppers and dedicated Donki fans. One of the highlights of this store is the frequent promotions. From discounted snacks and ready-to-eat meals to beauty products and household goods, there’s almost always something on offer. It’s easy to walk in for “just one thing” and walk out with a basket full of treasures you didn’t know you needed! While the store layout is more compact, the space is well-utilized. You can still find the familiar Japanese snacks, drinks, instant noodles, beauty items, kitchen gadgets, and even fresh produce that Don Don Donki is known for. The shelves are packed but well-stocked, and the lively atmosphere makes browsing a fun experience. Overall, I’m happy with my visits to this store. I always manage to find something interesting or on promotion, and it’s a convenient option for those living in the area who don’t want to travel all the way to the larger outlets. That said, there’s definitely room for improvement when it comes to customer service. On several occasions, I’ve found the cashiers to be curt or even borderline rude. While I understand they’re often busy and working under pressure, a little more warmth and attentiveness at the checkout would go a long way in making the shopping experience even better. In short, Don Don Donki at Bukit Panjang Plaza is a great spot for affordable Japanese treats and essentials, especially if you’re in the neighbourhood. With a bit of attention to improving customer service, it has the potential to be an even more enjoyable destination. I’ll certainly continue to shop here and look forward to seeing how they improve over time!
Chong Hao
Many items at this outlet are on promotion. It is smaller than the Don Don Donki at Jem, but there are still a lot of items available. 麻雀虽小，五脏俱全. This is the MOW Matcha ice cream at $1 per stick. Wow! The cashiers here are very friendly and supportive. Kudos to the team!
25 photos