Joe Choo
I’m astonished that the staff are annoyed when I can’t speak Mandarin — this is an uncommon but increasing occurrence of discrimination.
Location: Level 01, Unit Number #01-14/45
Quality products and services
Eu Yan Sang TCM Clinic at Bukit Panjang Plaza represents Singapore's most trusted chain of Traditional Chinese Medicine and integrative health clinics, providing comprehensive holistic healthcare services to the western region community. Located at #01-13 with operating hours from 9:30am to 9:30pm daily including weekends and public holidays, this clinic upholds Eu Yan Sang's commitment to total health and well-being through traditional healing methods. The clinic believes in a holistic approach that treats the spectrum of conditions from acute to chronic illnesses, offering patients access to experienced TCM practitioners who are meticulously selected by the internal Medical Board and licensed by the TCM Practitioners' Board under Singapore's Ministry of Health.
The clinic offers a comprehensive range of traditional Chinese medicine therapies including acupuncture, cupping, herbal medication, and Tui Na massage techniques designed to relieve pain and discomfort while promoting natural healing and renewed vitality. Treatment methodologies are personalized for each patient, with experienced practitioners providing complete health assessments and customized treatment plans whether patients are seeking treatment for acute or chronic health conditions or maintaining optimal health through preventive care. Consultation fees range from S5-0 depending on physician level, while specialized treatments like acupuncture cost S0-0 and scraping or cupping treatments range from S5-0, plus a dispensing fee of S for herbal prescriptions that are hygienically sealed in sachets with stringent quality checks.
The clinic's modern facilities and professional management systems ensure patient safety through the Clinic Management System that provides two levels of stringent checks for accurate dispensing and patient care. Herbal powder prescriptions are meticulously prepared and hygienically dispensed in sealed sachets, maintaining the highest standards of safety and efficacy in traditional medicine preparation. Located within Bukit Panjang Plaza's convenient retail environment, the clinic benefits from excellent accessibility via LRT connections and bus interchange proximity, making professional TCM services easily accessible to families and individuals across the western region seeking authentic traditional Chinese medicine treatments combined with modern healthcare standards and patient safety protocols.
Based on 6 reviews
Out of 174 shops
Not enough ratings
Joe Choo
I’m astonished that the staff are annoyed when I can’t speak Mandarin — this is an uncommon but increasing occurrence of discrimination.
Shareen Wong
Staff lack knowledge about products. When I asked for herbs to cook tonic soup, staff pointed to the whole shelf and said everything on the shelf could be used. Furthermore, their products are more expensive than other shops.
Benson Poh
Bought medicine for my kid. Paid full price for an item without the member price, as I was in a rush. After paying, I noticed that there was 20% off for members. I asked the salesperson about it, and she said it was too late, as I had already paid full price. Maybe they can encourage us to sign up for membership first, since it's free.
The Yees
Honestly, we were just passing by but saw what disgusted my whole family. This staff member was initially digging her nose and wiping her finger on the countertop. A while later, she was standing at the shop front, blatantly cutting her nails (not sure if she swept the floor later or the nails dropped on the floor).
Wong Jimi
This Chinese medicine store sells various supplements. It has a long history and offers genuine goods at reasonable prices.
Tracy Ruth Peh
Thank you, Uncle, for your efforts to refund my member discounts after payment was processed! His professionalism is worth commenting on.
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