Ah Huat
Trying to sell expensive Caucasian foods to locals in difficult times. After 1 year they will see the wastages due to expiry dates.
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Interior view of a FairPrice Finest supermarket with customers at the checkout counters.
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FairPrice Finest
Retail
Supermarket
Location:
Quality products and services
Services
Has in-store shopping
In-store pick-up for online orders
Offers delivery
FairPrice Finest at Bukit Panjang Plaza represents NTUC FairPrice's premium supermarket concept, offering upscale grocery shopping experiences that cater to the evolving tastes of discerning Singapore consumers since opening in August 2007. As a distinct retail format from regular FairPrice outlets, FairPrice Finest provides carefully curated selections of gourmet foods, premium products, and specialty items that transform everyday shopping into discovery experiences. Located within the convenient environment of Bukit Panjang Plaza, this spacious store serves the northwest community with extended operating hours from 8:00 AM to 11:00 PM daily, ensuring accessibility for diverse shopping schedules and lifestyle needs.
The comprehensive product range includes delicious gourmet treats spanning artisanal delis to fine wines, high-quality organic selections for health-conscious shoppers, and carefully selected finest seafood and seasonal produce sourced from around the world. Recent store revamps have impressed customers with enhanced neatness, organization, and product presentation that elevates the shopping experience beyond traditional supermarket visits. The premium positioning enables FairPrice Finest to offer specialty and international products not typically found in standard grocery stores, while maintaining competitive pricing and the trusted quality standards that define the NTUC FairPrice brand across Singapore.
Conveniently positioned within Bukit Panjang Plaza's retail mix, FairPrice Finest provides one-stop shopping convenience that complements mall visits with essential grocery needs and gourmet discoveries. The store's commitment to quality, variety, and customer service has established it as the preferred grocery destination for customers seeking premium products and superior shopping experiences. With continuous product innovation and attention to changing consumer preferences, FairPrice Finest continues to set standards for upscale grocery retail while serving the diverse needs of Singapore's evolving market with both everyday essentials and special occasion items.
Operating Hours
Open
Closes in 11h 29m
Monday
(Today)
8 AM - 11 PM
Tuesday
8 AM - 11 PM
Wednesday
8 AM - 11 PM
Thursday
8 AM - 11 PM
Friday
8 AM - 11 PM
Saturday
8 AM - 11 PM
Sunday
8 AM - 11 PM
Overall Rating
3.8
/
5
Based on 30 reviews
Mall Ranking
#87
Out of 174 shops
Category Ranking
Not enough ratings
Negative Reviews
K
I regularly buy groceries from there but today I bought the Nai Bai very disappointed hidden the vegetables was all rotten inside when I washed the vegetables just integrated and buying 4 packets only two packets can be kept the rest I have to throw away! How can they cheat consumers like that! Very disappointed!
Jothi Elanmaran
Worst customer service by staff Dhalia, and the team of managements. I had experienced an embarrassment by the staff in the ntuc and told I wish to speak with the manager and supervisor they took a long time and was very slow to come to me to ask what happen. Gave my number to the staff to ask the supervisors to call me yet to call me. Their priority is to make money and sales. Not how the stuff are treating the customers. Disappointed with the NTUC Staff Dhalia and the mgmt.
gav
Date: 4th January 2025, 2:48 PM The checkout process was absolutely unacceptable. It usually takes 3-5 minutes, but today it took a ridiculous 10-15 minutes per customer! The Indian lady working at the counter was so slow, and it was beyond frustrating. The customer before me also had to wait just as long. This is not the kind of service I expect—do something about it immediately!
Ah Fatt
They are trying to sell expensive Caucasian foods to locals in difficult times. After 1 year, they will see the wastages due to expiry dates.
Gavin
Date: 4th January 2025, 2:48 PM. The checkout process was absolutely unacceptable. It usually takes 3-5 minutes, but today it took a ridiculous 10-15 minutes per customer! The Indian lady working at the counter was so slow, and it was beyond frustrating. The customer before me also had to wait just as long. This is not the kind of service I expect—do something about it immediately!
Jothy Elanmaran
Worst customer service by staff Dhalia and the management team. I was embarrassed by the staff at NTUC, and when I told them I wished to speak with the manager and supervisor, they took a long time and were very slow to come to me to ask what happened. I gave my number to the staff, asking the supervisors to call me, but they have yet to call me. Their priority is to make money and sales, not how the staff are treating customers. Disappointed with NTUC staff Dhalia and the management.
Kay
I regularly buy groceries from there, but today I bought the Nai Bai and was very disappointed. The vegetables were all rotten inside, hidden from view. When I washed them, they just disintegrated. Of the 4 packets I bought, only two were usable; the rest I had to throw away! How can they cheat consumers like that? Very disappointed!
Positive Reviews
Peace-loving Cat
Smoof acai sorbet pure is back once more and at a discounted price for the time being ($9.90 for 450g tub as of 8 Feb 2025). 🫐 …
Eztelle Roche Kaye
I am not staying nearby there so i was lost and walk in to a friendly and bubbly staff Daliah . I decided to approach as she seemed very warm and friendly . She seem to be very familiar with the customer that she was serving and she politely excuse herself from the customer just to answer my queries . And because of that i decided to shop for some light groceries before heading my way . This is the kind of Service attitude that Singaporeans are lacking and its nice to see and receive such high service standard of service here at Finest . Good job Finest for having trained such a delightful staff . Bravo !!
Chong How
$6.20 for a box of protein. Not bad 20 Feb 2025: Duck Tail (I eat the skin ) for $1.20 only!! Damn worth
HãpPŸ
Not sure if they have recently done a revamped. Absolutely impressed after a long while since i last visited. All products are neatly in line and in perfect order, feels good for an OCD person like me. Was in to pick up some fruits so didn't really have time to browse. Will be back again to explore! The disadvantage of this store is to the carpark, if you got loads of groceries to buy, getting to load off your groceries is a challenge as its quite a long way down to the basement carpark.
Sam Goh SE
Spacious with wide variety of produces and merchandise. Bright and airy feel. Like to shop here
jacqueline chiang
First time I come across such a wonderful staff at ntuc Bt Panjang plaza on 15/1/25 late morning. Her name is Ma Hui Ling. She is super patient, professional, helpful n friendly. She guided me how to use my CDC supermarket voucher at self serve kiosk, thought me patiently even when I was slow, she never show face to me. Am so blessed to meet with nice staff like Ma Hui Ling and she definitely deserve applause 👏🏼 👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼 not just from me, from other customers and her superior and management too. Hui Ling can be the leader and example for rest of her colleagues who are front-liner 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻🫶🏻
Rectilon
A great place to buy groceries and household supplies.Many varieties of different products are available. The finest quality ever and very reasonable.
Doreen Lee
Was at the self check out counter last week. Staff Devi initiated to help without asking. She asked me politely if she could assist me with the scanning. Before I left, she was concerned with me carrying the heavy stuff as my forearm was in a splint. Would like to give her a thumbs up for her initiative and thoughtfulness. Thank you Ms Devi:)
Dorothy Tan
Happen to see this promotion for Ensure Life milk powder at Fairprice Finest at Bukit Panjang today. Pls note Promotion end 16 May '22.
Celle Lim
Aside from Value Dollar, they also sell Filipino products here...korean, japanese and other impt prods. too
Stanley Yeo
The NTUC customer service staff named Zarina who attended to me earlier today has excellent customer service delivered to me and was able to provide prompt service to my request. Thank you so much and definitely she’s a valuable staff to BPP NTUC as I had a positive experience shopping at BPP NTUC.
Wesley Yeo
The NTUC customer service staff named Zarina, who attended to me earlier today, provided excellent customer service and was able to provide prompt service for my request. Thank you so much. She is definitely a valuable staff member for BPP NTUC, as I had a positive experience shopping there.
Celine Lim
Aside from Value Dollar, they also sell Filipino products here, including Korean, Japanese, and other imported products.
Dora Tan
Happened to see this promotion for Ensure Life milk powder at Fairprice Finest at Bukit Panjang today. Please note: Promotion ends 16 May 2022.
Doris Lee
I was at the self-checkout counter last week. Devi, a staff member, initiated help without being asked. She politely asked if she could assist me with the scanning. Before I left, she was concerned about me carrying the heavy items, as my forearm was in a splint. I would like to give her a thumbs up for her initiative and thoughtfulness. Thank you, Ms. Devi :)
Aman Kucing
Smoof Acai Sorbet Pure is back once more and at a discounted price for the time being ($9.90 for 450g tub as of 8 Feb 2025). 🫐 …
Rictilon
A great place to buy groceries and household supplies. Many varieties of products are available. The quality is the finest ever, and the prices are very reasonable.
Jocelyn Chiang
I came across such a wonderful staff member at NTUC Bt Panjang Plaza on 15/1/25, late morning. Her name is Ma Hui Ling. She is super patient, professional, helpful, and friendly. She guided me on how to use my CDC supermarket voucher at the self-serve kiosk, taught me patiently even when I was slow, and never showed any sign of frustration. I am so blessed to have met such a nice staff member like Ma Hui Ling, and she definitely deserves applause 👏🏼 👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼 not just from me, but also from other customers, her superior, and management too. Hui Ling can be a leader and an example for the rest of her colleagues who are front-liners 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻🫶🏻
Sam Goh Seng Eng
Spacious, with a wide variety of produce and merchandise. It has a bright and airy feel. I like to shop here.
Harper
Not sure if they have recently revamped. Absolutely impressed after a long time since my last visit. All products are neatly in line and in perfect order; it feels good for an OCD person like me. I was in to pick up some fruits, so I didn't really have time to browse. Will be back again to explore! The disadvantage of this store is its carpark; if you have loads of groceries to buy, unloading them is a challenge as it's quite a long way down to the basement carpark.
Chong Hao
$6.20 for a box of protein. Not bad 20 Feb 2025: Duck Tail (I eat the skin) for $1.20 only! Damn, worth it!
Ezelle Rochelle Kaye
I am not staying nearby, so I was lost and walked into a friendly and bubbly staff member, Daliah. I decided to approach as she seemed very warm and friendly. She seemed to be very familiar with the customer she was serving, and she politely excused herself from the customer just to answer my queries. Because of that, I decided to shop for some light groceries before heading on my way. This is the kind of service attitude that Singaporeans are lacking, and it's nice to see and receive such a high service standard here at Finest. Good job, Finest, for having trained such a delightful staff member. Bravo!!
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