Reviews for Japan Home

Zhen Wei Lee

August 19, 2025

1

The staff aunty working today at 9pm 21st august was rude, inefficient and nasty i am never coming back, she does not understand the promotions and explained very poorly making me more confused and she was very impatient slamming her hand on the counter

Ah Huat

August 19, 2025

4

On sales

Eve Shiroyuki

August 19, 2025

1

Very bad service. The chinese aunty staff is very lazy to even bother to assist and check stock availability. The outlet wasn't even busy to begin with. I was even confused when she asked me to provide their item number?? She said there is no stock records and yet she is asking me to provide when in the 1st place she as a staff SHOULD know and have records kept in their system! If not, how they do their stock checking? She makes no sense at all. Overall, very bad service. Will not recommend to go Bukit Panjang Plaza Outlet.

ching sian siaw

August 19, 2025

1

The service attitude of the staff is very bad, two of them (aunty with glasses and a short lady with red straight hair)... Last sunday(07/02/21) at 9:00pm, I need to buy something at the shop.I want to ask about some product, but no one cares about me but it doesn't matter………I waited for more than 20 minutes and asked three times before they gave me the product I wanted I don’t want to talk about the attitude of the lady when she took the item down. Then I said i need to check it. But the employee didn’t open it and let me to check the item. They also didn’t look at me either, they kept talking about the price………Instead, he tied the rope and let me to pay the item. I think my friends and I will not go again because the staff is very bad and I think we are not respected , I hope your company can improve the attitude of your employees

W.J P

August 19, 2025

1

Ordered online, sent multiple emails to inquire about the status of my order. The order was placed on the 3rd February, chosen date of collection was 14 February. I called the Bukit Panjang Plaza branch on Sunday, 16th February and was told that the delivery was not yet done, but they had this item in stock and I can just pick it up. So I specially headed down, only to realize what they had in stock was a wrong item, making my trip down a futile effort and a waste of my time. Till now (19feb), there has been ZERO response to the multiple emails I have send to ask about the status of my order. This is my first time making a purchase with Japan Home and I regret to say that so far this has been an unpleasant experience.

Abdul Samad J

August 19, 2025

1

The old lady there is super rude. Asked her where the kitchen weighing scale is and she said that they don’t have it & later i found it myself. When i told her about it, she just wants to ignore me without bothering much. This attitude at this age? Pls get some nice staff.

bearythots

August 19, 2025

1

Last month: Cheaper Rittersport chocolate here near expiry date but good buy. ⭐️⭐️⭐️ Now: Price has increased by $1. Won't be buying anymore.

cuby

August 19, 2025

1

i bought 4 water bottles and leaved the store but then after I went for a walk around the shopping mall I came across the store again and saw a sign buy 4 free 1 , so I went in and kindly asked the chinese old aunty if this was true and can I get another water bottle , she asked me: " look carefully , this item is at the front and not at the back you bought the water bottle at the back so next time you must look very carefully" she fiercely asked and I apologized as she was shouting and so I said" I asked politely your attitude is very bad " and she replied to me to just leave the store

Shaun Kumar

August 19, 2025

1

Asked the old aunty if had knife sharpener and she ignored me than when approached her again she said don't have whilst the younger staff showed me where it is and even told me the difference in product. During pay me t the same aunty was mumbling no nets no nets and had to clarify 3 times what she was speaking. She seemed not interested to be working there and wouldn't recommend to go to her for assistance

Leevi Teoh

August 19, 2025

5

Quite lots of things to buy!