Bukit Panjang Plaza • Food • Parking
Back to RedMan by Phoon Huat Bukit Panjang Plaza

Rating Summary

2.4

30 reviews

5
80%
4
87%
3
93%
2
100%
1
93%

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Reviews for RedMan by Phoon Huat Bukit Panjang Plaza

PeiS G

PeiS G

1

I've been patronising the store many times but almost every time, the staff wasn't friendly. Couldn't even clarify my doubts on the products. I only managed to asked 2 questions before the staff appeared impatient already. Service ought to improve drastically. Not a very pleasant experience shopping there. Staff always appear like they cannot be bothered to serve any customer.

Nawal Kishor

Nawal Kishor

3

Need to improve on service level and attentiveness. Staff are usually very cold . Only reason they are still around is because it's a onestop place for our baking needs and ofc also due to cistomers frequenting them !

Beatrice Seet

Beatrice Seet

1

staff working at around 1pm on 18/09/23 was rude and kept talking to someone on her phone, recording voice messages while serving customers. asked her where to find the mooncake moulds and point in a general direction like that’s supposed to help me?? understand it was in a very obvious place so in the end found it by myself. but her lack of care and tone was unnecessary. from what i’ve read in the reviews this isn’t the first case of the staff being rude/unhelpful so hopefully redman can do something about giving their staff better training.

Mohamed Haniffa

Mohamed Haniffa

5

Wow...RedMan in Bukit Panjang at last...Hope they have offers often to draw in the crowd.Suited in Bukit Panjang Plaza.Beside the Seafood Marketplace.

Andrew Joss

Andrew Joss

5

Fantastic selection of baking and cooking related products. Highly recommend a visit they have everything here. Please open branches in the UK! 🇬🇧 …

Yen Yen

Yen Yen

1

The staff had no knowledge of the fat content in the cooking cream, so we had to check it ourselves in the fridge to find out. I personally had no issue with the staff's lack of knowledge, but before I left, the staff were talking behind our backs, commenting that we were going to spoil the cream by opening the fridge for too long. If you have an issue with us opening the fridge for less than five minutes to check the cream's contents, then maybe you should have sufficient knowledge of the product, so we wouldn't have to even check for about five minutes. I also don't think it was professional to be talking behind customers' backs. Luckily, Fairprice was nearby.

Andrew Joshi

Andrew Joshi

5

Fantastic selection of baking and cooking-related products. Highly recommend a visit. They have everything here. Please open branches in the UK! 🇬🇧 …

Mohamed Hanafi

Mohamed Hanafi

5

Here's the edited review: "Wow...RedMan in Bukit Panjang at last! Hope they have frequent offers to draw in the crowd. Located in Bukit Panjang Plaza, beside the Seafood Marketplace."

Beatrice Seah

Beatrice Seah

1

The staff member working at around 1pm on 18/09/23 was rude and kept talking to someone on her phone, recording voice messages while serving customers. I asked her where to find the mooncake moulds, and she pointed in a general direction, as if that was supposed to help me. I understand it was in a very obvious place, so in the end, I found it myself. But her lack of care and tone was unnecessary. From what I've read in the reviews, this isn't the first case of staff being rude or unhelpful, so hopefully Redman can do something about giving their staff better training.

Nawal Kishore

Nawal Kishore

3

Service level and attentiveness need improvement. Staff are usually very cold. The only reason they are still around is because it's a one-stop place for our baking needs and, of course, also due to customers frequenting them!