SBCC Baby & Child Clinic at Bukit Panjang Plaza provides comprehensive pediatric healthcare through Singapore's leading children's medical group, serving families with quality, specialized medical services since 1980. As part of the Healthway Medical Group network, SBCC combines four decades of pediatric expertise with modern medical facilities to address all aspects of children's health from infancy through adolescence. Located on the fourth floor of Bukit Panjang Plaza, this specialist clinic offers convenient access to professional pediatric care for families throughout the northwest region, ensuring children receive the focused medical attention they deserve from qualified specialists.
The clinic offers comprehensive pediatric services including acute illness management, basic emergency care, childhood immunization programs, infant growth and nutrition guidance, newborn jaundice treatment, travel medicine, and childhood developmental screening. Led by Senior Consultant Paediatrician Dr. Tan Zhen Han, who achieved specialist accreditation in 2014 and Fellowship by the Academy of Medicine Singapore in 2015, the clinic maintains the highest standards of pediatric care. Additional services include convenient telemedicine consultations for children 5 years and above, with medicine delivery options that provide flexible healthcare access for busy families.
Operating Monday and Thursday from 9:00 AM to 1:00 PM and 6:00 PM to 9:30 PM, Tuesday, Wednesday, and Friday from 9:00 AM to 1:00 PM and 2:00 PM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM at #04-03 Bukit Panjang Plaza, SBCC provides convenient scheduling that accommodates school hours and family commitments. With registration closing 30 minutes before closing time and online consultation options available, the clinic ensures accessible, professional pediatric care that adapts to modern family needs while maintaining the comprehensive medical excellence that has made SBCC Singapore's trusted children's healthcare provider.
I am deeply disappointed with the experience at this PD clinic. My child was diagnosed with a pulled muscle after a very brief and superficial assessment. The doctor only examined his leg while he was seated, without requesting a more thorough physical check such as lying down for a proper hip or joint assessment.
Despite my child having a persistent high fever for four consecutive days, there was no suggestion for further investigations like a blood test or imaging to rule out other causes. This lack of comprehensive evaluation led to a wrong diagnosis and a critical delay in proper treatment.
As a result, my child’s condition worsened significantly, with the inflammation spreading and eventually developing into a serious bone infection. This could have been prevented with a more careful and responsible approach at the initial consultation.
I hope this feedback serves as a reminder of the importance of thorough clinical assessments and timely investigations, especially when it concerns young children who may not always express their pain accurately.
Jenny Goh
Staff were nice generally and the doctor explained in detail. However the waiting time is very long. Reached the clinic about 1020 and only got to see the doctor around 1130 despite being told there were only 4 people before me. After seeing the doctor, they said the doctor wanted to do a review. I asked how long it would take and the staff told me it would be quite fast. Waited almost 30 minutes (with my son screaming and crying as he was hungry and tired) but it was still not our turn for the review. In addition, the staff were not much help. everyone could hear my son screaming non stop and I asked twice how much longer it would take and they just said doctor hasn’t called yet. Had to ask the staff to cancel because my son fell asleep.
Total time spent: 2 hours, Cost: $338
HuiLing Chua
Honestly was very disappointed with the medical advice provided. Doctor couldn’t give a conclusive diagnosis when he saw my 6m baby ( she has rashes on her face, but was not dry nor peeling), and he subsequently gave her steroid cream. As a FTM I followed the instructions and applied the cream as stated. However, I wasn’t told that it should be paired with moisturiser ( which he didn’t dispense) which a number of my colleagues told me the PD should have informed earlier since it’s a steroid cream. My baby end up having full fledge red rashes on her skin, peeling and dry. And now it’s on her entire body, not just her face. I will seriously boycott this clinic.
Hui Ling Chua
Honestly, I was very disappointed with the medical advice provided. The doctor couldn’t give a conclusive diagnosis when he saw my 6-month-old baby (she had rashes on her face, but they were not dry nor peeling), and he subsequently gave her steroid cream. As a first-time mom (FTM), I followed the instructions and applied the cream as stated. However, I wasn’t told that it should be paired with moisturizer (which he didn’t dispense). A number of my colleagues later told me the pediatrician (PD) should have informed me of this earlier, since it was a steroid cream. My baby ended up having full-fledged red, peeling, and dry rashes on her skin. And now they’re on her entire body, not just her face. I will seriously boycott this clinic.
Wendy Goh
The staff were generally nice, and the doctor explained things in detail. However, the waiting time was very long. I arrived at the clinic around 10:20 AM and only saw the doctor around 11:30 AM, despite being told there were only four people before me. After seeing the doctor, the staff informed me that a review was needed. I asked how long it would take, and the staff told me it would be quite fast. I waited almost 30 minutes (with my son screaming and crying as he was hungry and tired), but it was still not our turn for the review. In addition, the staff were not very helpful. Everyone could hear my son screaming non-stop, and I asked twice how much longer it would take, but they just said the doctor hadn't called yet. I had to ask the staff to cancel because my son fell asleep.
Total time spent: 2 hours, Cost: $338
Hannie
I am deeply disappointed with the experience at this PD clinic. My child was diagnosed with a pulled muscle after a very brief and superficial assessment. The doctor only examined his leg while he was seated, without requesting a more thorough physical check such as lying down for a proper hip or joint assessment.
Despite my child's persistent high fever for four consecutive days, there was no suggestion for further investigations like a blood test or imaging to rule out other causes. This lack of comprehensive evaluation led to a wrong diagnosis and a critical delay in proper treatment.
As a result, my child’s condition worsened significantly, with the inflammation spreading and eventually developing into a serious bone infection. This could have been prevented with a more careful and responsible approach at the initial consultation.
I hope this feedback serves as a reminder of the importance of thorough clinical assessments and timely investigations, especially when it concerns young children who may not always express their pain accurately.
Positive Reviews
Cindy Tan
Doctor was very detailed and kind, answered all my questions with patience. Nurses and staff were all very nice and kind as well. Highly recommended!
TH T
It was our first visit and though the wait was very long, i could totally understand why! Dr Tan is very detailed in his explaination and he also took time to listen to my child's condition despite it has way passed his opening hours (there were still 2 more patients behind us). Right after a swab test, instead of hastily reviewing it with us, he patiently went through the available options with us again. The nurses there are equally patient despite having a long day and working overtime (it was already 5.30pm and the 2 patients are still around). I am definitely impressed with such amazing standard!
Jena Nana
We had a very positive experience with Dr. Tan recently. Although my son had to be sent to the hospital, Dr. Tan was quick to assess the situation and promptly wrote a referral letter that helped speed up the process. What touched us most was that he personally called the next day to check on my son — something that truly shows how much he cares for his patients beyond the clinic visit. Thank you, Dr. Tan, for your professionalism and compassion!
S L
Dr Tan is a dedicated doctor who genuinely cares for his patients. He is detailed and doesn’t rush through consultations. I’m happy to have found him as our pd.
Darren Lim
Dr Tan is so very kind and gentle with our baby and explained to us very patiently. I live in Bukit Batok but I don’t mind the travel if this is the kind of medical treatment that we can expect.
Ganaesh Tangamanni
Amazing experience with Dr Tan and services from the clinic! My kid has been diagnosed with utmost professionalism from all at clinic. Highly recommended
Wei Ye Tan
I have been bringing my son to Dr Tan since he was a young toddler. Dr Tan is patient and takes his time to explain to us worried parents. Five stars
Ssy Amn
It was out first time to the clinic and I am very happy with how Dr Tan explained everything in details which answers my queries even before I get to lay out the questions I have in mind.
Charlotte Ang
Fav doctor to visit. Dr tan explains everything well and is reassuring. To the kids, he has his own unique way of speaking to them and our kid loves him.
Jeanette Ong
We had an excellent experience with Dr. Tan. He was incredibly patient and took the time to thoroughly explain my child's symptoms. His clear and detailed explanations helped us understand the diagnosis and the prescribed medication. Additionally, the nursing staff, especially the Indian nurse whose name I did not get, she was very patient and friendly which made the entire visit even more pleasant. Highly recommend Dr. Tan and his team!
Gaia Ong
Good experience with the clinic. Dr Tan took time to explain the issues with my child's skin conditions and gave a clear diagnosis. Clinic staff were prompt and professional too. However, as there is long q at the clinic even before it open, there is a need to go very early.
Sabrina A Meagher
Have to say the BEST pediatrician clinic, amazing nurses/staffs. I am so pleased with the service and the kindness from doctor to staffs. We have experience different pediatric doctors but i have to say Dr Tan hands down the best.
We visited him when my son was in so much pain with his tummy, he even follow up to check with us the next day on how our son is doing. You definitely don’t get much of this care and concern from pediatric doctors.
I definitely recommend to other parents
Thank you Dr Tan & team
Cyndi Tan
The doctor was very detailed and kind, and answered all my questions with patience. The nurses and staff were all very nice and kind as well. Highly recommended!
Sabrina A Mei
I have to say, this is the BEST pediatrician clinic, with amazing nurses and staff. I am so pleased with the service and kindness from the doctor to the staff. We have experienced different pediatric doctors, but I have to say, Dr. Tan is hands down the best. We visited him when my son was in so much pain with his tummy. He even followed up to check on us the next day to see how our son was doing. You definitely don't often get this level of care and concern from pediatric doctors. I definitely recommend this clinic to other parents. Thank you, Dr. Tan and team!
Gia Ong
Good experience with the clinic. Dr Tan took time to explain the issues with my child's skin conditions and gave a clear diagnosis. Clinic staff were prompt and professional too. However, as there is a long queue at the clinic even before it opens, there is a need to go very early.
Jocelyn Ong
We had an excellent experience with Dr. Tan. He was incredibly patient and took the time to thoroughly explain my child's symptoms. His clear and detailed explanations helped us understand the diagnosis and the prescribed medication. Additionally, the nursing staff, especially the Indian nurse whose name I did not get, was very patient and friendly, which made the entire visit even more pleasant. Highly recommend Dr. Tan and his team!
Charlene Ang
Dr. Tan is my favorite doctor to visit. He explains everything well and is reassuring. He has a unique way of speaking to kids, and our kid loves him.
Si An
It was **our** first time to the clinic, and I am very happy with how Dr. Tan explained everything in detail, which answered my queries even before I had a chance to lay out the questions I had in mind.
Wei Yi Tan
I have been bringing my son to Dr Tan since he was a young toddler. Dr Tan is patient and takes his time to explain to us worried parents. Five stars.
Ganesh Tangamanni
Here's an edited version:
"Amazing experience with Dr. Tan and the services at the clinic! My kid's diagnosis was performed with utmost professionalism by everyone at the clinic. Highly recommended."
Darren Ling
Dr. Tan is so very kind and gentle with our baby and explained to us very patiently. I live in Bukit Batok but I don’t mind the travel if this is the kind of medical treatment that we can expect.
Estelle
Dr Tan is a dedicated doctor who genuinely cares for his patients. He is thorough and doesn't rush through consultations. I'm happy to have found him as our pediatrician.
Jenna Hannah
We had a very positive experience with Dr. Tan recently. Although my son had to be sent to the hospital, Dr. Tan was quick to assess the situation and promptly wrote a referral letter, which helped speed up the process. What touched us most was that he personally called the next day to check on my son — something that truly shows how much he cares for his patients beyond the clinic visit. Thank you, Dr. Tan, for your professionalism and compassion!
Timothy Heng Tan
It was our first visit, and though the wait was very long, I could totally understand why! Dr. Tan is very detailed in his explanation, and he also took time to listen to my child's condition despite it being way past his opening hours (there were still 2 more patients behind us). Right after a swab test, instead of hastily reviewing it with us, he patiently went through the available options with us again. The nurses there are equally patient despite having a long day and working overtime (it was already 5:30 PM, and the 2 patients were still around). I am definitely impressed with such amazing standards!
