Reviews for Singtel Exclusive Retailer - Bukit Panjang Plaza
Heng KUEH BOONG
5
Daniel Low of BP singtel outlet is such a dedicated worker. He is so courteous and extremely pleasant and helpful isnd fortncoming to assist me in calling up singtel hotline which i was not able to fo so.
Teoh Yeng Choon
5
After going round and round with some technical support online due to facing problem with my Spotify log in and some navigation issues. Mr. Steven, a knowlegeable customer service officer from Bukit Panjang Singtel retail outlet help me to solve all my problems and explain patiently, with a pinch of humour to all my queries. That you Mr. Steven, Singtel is lucky to have you !!!
Junidah Md Zin
5
Singtel Bukit Panjang is my saviour that help me to trouble shoot my hphone. Steven Peh and Venice Choo has assisted me as and when I need help. A lot of useful information was shared and the service rendered to me was amazing n excellent. This is the 2nd time I bought my hphone at this shop. I would to thank you both of your excellent experience.
Goh Qwennie
5
The singtel staff Kate who attended us is cheerful, helpful and resourceful. She proposed us an optimum plan to maximise our dollar and also advise us to cancel paid services which we do not require. Highly recommended to patron this singtel shop in bpp.
Alvin Thong
5
Great service from Steven and his team of very friendly colleagues! Really appreciate his help in fixing my mobile. Thank you, Steven! It is service with a broad smile at this Singtel branch!
Val Chong
5
I would like to thank the lady staff who attended to me this evening. She is approachable, very patience with positive attitude. I felt comfortable when she was attending to me. She’s a real gem.
William Loh
5
I would like to compliment one of the staff members (an uncle) at the Singtel shop for giving me one of the best service experiences I’ve ever had. He was extremely helpful, patient, and professional throughout.
He assisted me with everything I needed and made the whole process smooth and hassle-free.
It’s rare to come across such attentive and genuine service these days, and I truly appreciate the effort he put in.
Fariezan A.
5
I was served by Jasmine when I went down to recontract my mobile plan and help my mom get a new phone. I must say I was very impressed by her impeccable service. She took the time to explain how I could save by switching to more suitable plans, not just for my mobile line, but also for my Singtel Mio TV and broadband!
It was a refreshing change from past experiences, where other sales staff kept trying to upsell or push unnecessary recontracts over the phone. Jasmine’s honest and customer-focused approach truly stood out.
My mom was also very impressed with how clearly Jasmine explained the new Singtel contract options for seniors above 66 years old.
Thank you, Jasmine, for the excellent service!
Louis Lau
5
I had lost my phone and came to this shop to obtain a replacement SIM card. I was also contemplating purchasing a new phone. I was assisted by Vernice Loo, who was very patient, friendly and kind. She informed me that I was eligible for recontracting, and helped me to calculate the best deal I could get. She also informed me that I may be eligible for a recontracting voucher, and kindly helped me to contact SingTel to obtain the voucher. While the voucher did not come on time, she nevertheless called me after I had made my purchase and told me that she will refund my previous transaction and key in a new one so as to help me use the voucher. I would highly recommend checking this shop out for it's kind, capable and patient staff!
Priyantha Weerakoon
5
I renewed my contract today to buy the iPhone 16 pro max, and the experience was excellent. Both agents were incredibly helpful, especially the young man who assisted me. They explained everything about the packages, covering all the details, which made it very easy to choose what I needed. Highly recommended!"