BreakFixNow at Bukit Panjang Plaza brings over a decade of trusted mobile device repair expertise to Singapore's western residential community, offering comprehensive repair services for smartphones, tablets, and laptops with a unique "No Fix No Pay" policy that demonstrates confidence in their technical capabilities. Located at #03-19, 1 Jelebu Road, this established repair center employs highly professional Apple iPhone and Samsung certified technicians who are trained to handle both common repairs and complex chip-level problems while maintaining manufacturer-standard quality and functionality. The company's commitment to data preservation, competitive pricing without GST charges, and comprehensive warranty coverage has made BreakFixNow one of Singapore's most trusted names in mobile device repair services across multiple island-wide locations.
The comprehensive service portfolio encompasses iPhone, Samsung smartphone, iPod, and iPad repairs alongside specialized laptop screen replacement and battery repair services, all delivered with meticulous attention to preserving customer data that would typically be lost during official service center repairs. Professional repair capabilities include screen replacements, battery replacements, charging port repairs, water damage restoration, and complex internal component repairs, all backed by 3-month parts warranty and 6-month labor warranty that ensures customer satisfaction and repair longevity. The store's free diagnosis services allow customers to understand repair requirements and costs before committing to service, while the "No Fix No Pay" guarantee eliminates financial risk for customers seeking reliable device restoration.
Operating Monday through Sunday from 12:00pm to 9:00pm, BreakFixNow accommodates diverse schedules while providing convenient access within Bukit Panjang Plaza's comprehensive retail environment and ample parking facilities. The company's free pickup and delivery services extend convenience beyond the physical location, serving busy customers throughout Singapore who require professional device repair without disrupting their daily routines. Customer testimonials consistently praise staff members including Jack, Hong, and Desmond for their professionalism, efficiency, and friendly service, while the store's reasonable pricing compared to competitors and commitment to data preservation make it an essential resource for Singapore residents seeking reliable, trustworthy mobile device repair services in the western region.
I had my phone screen replaced by them in Aug 2023. Within a few days, the screen had an issue, and I had to go back for a new screen. In Feb 2024, just barely 6 months after, the screen developed shadows. Because it was out of their warranty, it would cost another $100 to replace. Who would dare to do a screen replacement with them again? You pay for a repair and end up not solving the problem, and your trade-in value instantly goes to $0 because you now have a non-genuine part. Double whammy.
Positive Reviews
Hong Ren Qiao
Jack is a commendable staff member! He is very responsive and provides great service. 👍
itsnotdaneol • 10 years ago
Served by Desmond. Service was prompt, friendly, and fuss-free. Recommended.
Yew Jin Khoo
Quick service and a reasonable price for replacing my Samsung Note10+ battery by Desmond. All done in 10 minutes.
Gary
We were attended by Jack when we visited the Bukit Panjang Plaza shop two weeks ago for iPad repair. Jack was very courteous and professional when he attended to us. We waited for the new iPad screen to arrive, and today Jack resolved the issue with our iPad. Our first experience was disappointing and mediocre when we took the iPad for repair at the beginning of the month at Bugis Village. We went back a second time, but after repairing it the second time, the problem still persisted. When we went back again, we were greeted with an unwelcoming expression by the employee. What a 180-degree change of service compared to the Bukit Panjang Plaza branch! Even my hubby commended that. Jack was very efficient and notified us that the new iPad screen had arrived. (He expedited the process for us as he knew our child needed it for school lessons.) I am happy with Jack's excellent customer service at the Bukit Panjang Plaza branch and would highly recommend this place 👍👍
Jay Lim
My 3rd time here to rescue my iPhone 7 Plus 🤣 Hong is, as usual, down to earth and honest. His skill is trustworthy and efficient. Most importantly, the service fee is reasonable among competitors in the neighborhood of BP. …
Peh Si Bao
The worker was reasonable with the pricing and did the work quickly so that we did not have to wait too long. I will definitely introduce my friends to this repair shop!
Zia Mia
Fantastic service by Jack. He was super reassuring and really helped me tremendously, so I could still use my phone!
Behind the scenes, the shop's technician (Hong) was also super efficient, and the problem was fixed overnight at a super reasonable price. Impressed that this repair service comes with a one-month warranty as well.
I even had my screen cleaned for free after the repair! No upselling and very honest service. Highly recommended!
Fong Hooi Zhuo
Hong, the staff member, is very friendly and nice. We had messaged previously to inquire about the price to change the glass screen due to a crack. The price quoted by his colleague seemed too low, but he still honored it and even gave us a free screen protector. The replacement service was also pretty quick. Thank you for the great service! Keep it up!
Raymond Chia
I was attended by Jack for the iPhone 11 battery replacement. He was very friendly, helpful, and efficient. Thumbs up!!
Tejan Babu
Second visit today. My first visit was for a screen replacement, and today I had a battery replacement. Staff was friendly and sincere, gave clear instructions and advice. Reasonably priced. :)
Yu-jin Tan
Very good service and more affordable than the store below.
Staff also provide great service and knowledge.
It's good to contact them by text first to check for stock; they will bring stock from other stores in SG.
Ian Veerasamy
Second time coming here to fix my phone. They offer reasonable prices and quality workmanship. Shoutout to Jack, who assisted me and did my repairs. He is polite, friendly, and knows his stuff. 10/10. Definitely deserves the praise and a raise.
Poh Lin
So glad I found this shop. Jack is a super, super great guy. He took just a short while to fix my phone and was very knowledgeable, very steady, and very polite. I will not hesitate to recommend this place to anyone. Thank you, Jack. You made my day.
Sharryl Seetoh
I was in a rush to fix my iPhone touchscreen, which had suddenly stopped working. I came in at 8:30 PM, and he was so nice to help repair my LCD screen, even though they close at 8:45 PM. The repair was done in 15 minutes, and he also gave me a free screen protector! Amazing and efficient service!
