Angela Ng
They seem to be closed a lot of the time.
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Interior view of a Miniso store filled with plush toys, stationery, and various merchandise.
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Miniso Bukit Panjang Plaza
Retail
Lifestyle & Gifts
Location: Level 2, Unit Number #02-36/37
Quality products and services
Miniso at Bukit Panjang Plaza brings the globally successful minimalist lifestyle concept to Singapore's western residential community, offering high-quality, affordable products that combine Japanese-inspired design aesthetics with modern functionality and accessible pricing. This popular lifestyle brand represents the original vision of enabling young generations to enjoy life through carefully curated products that range from household goods and electronics to fashion accessories, beauty products, and lifestyle essentials. Located within the comprehensive retail environment of Bukit Panjang Plaza, Miniso serves the growing residential community with access to international design trends and practical solutions that enhance daily living without compromising quality or budget considerations.
The extensive product inventory encompasses cosmetics, fragrances, health and personal care items, homeware, household appliances, kitchenware, paper goods, stationery, and lifestyle accessories that reflect Miniso's philosophy of combining Japanese minimalism with contemporary global trends. The store's carefully curated selections emphasize functionality, aesthetic appeal, and value for money through products that serve multiple purposes while maintaining clean, modern design principles that characterize the brand's international success. From organizational solutions and home décor items to personal accessories and seasonal specialties, Miniso provides customers with opportunities to discover innovative products that simplify daily routines while expressing personal style through thoughtful design choices.
The store's integration with modern convenience services, including delivery options through platforms like foodpanda, extends Miniso's accessibility beyond traditional retail hours while serving customers who appreciate the convenience of online browsing and home delivery for lifestyle products. Operating within Bukit Panjang Plaza's accessible retail environment, Miniso benefits from comprehensive public transport connectivity and ample parking that serves both local residents and customers from surrounding neighborhoods. The brand's commitment to offering high-quality products at accessible price points, combined with their focus on functional design and lifestyle enhancement, creates a shopping destination that appeals to diverse customer demographics seeking to improve their daily lives through well-designed, affordable lifestyle solutions.
Operating Hours
Open
Closes in 7h 56m
Monday
(Today)
10 AM - 10 PM
Tuesday
10 AM - 10 PM
Wednesday
10 AM - 10 PM
Thursday
10 AM - 10 PM
Friday
10 AM - 10 PM
Saturday
10 AM - 10 PM
Sunday
10 AM - 10 PM
Overall Rating
1.5
/
5
Based on 11 reviews
Mall Ranking
#141
Out of 174 shops
Category Ranking
Not enough ratings
Negative Reviews
Wendy Wong
The service **by** the female cashier was very poor; she didn't smile at all.
Boh Kok
Extremely disappointed with the customer service. The staff were incredibly rude, making the entire experience unpleasant. If this is the standard of service offered, it’s hard to see the point in keeping the store open.
Theodora Lin
Probably the only Miniso where the non-Chinese cashier raised her voice and slammed the tabletop while talking to customers. Expect either an apology from Miniso for lousy service, or perhaps the management has no issues with staff being rude to customers.
Hu Wen
Horrible service. This lady was clearly having PMS and had an attitude problem. She kept telling us the shop was closing when it was only 6:30 PM. Nobody forced her to work, and customers are not here to receive such service. She was clearly using AirPods while working, and her face the whole time was like this: 😒
Vanitha Murugesan
One female worker, who looked like she was in her late 20s, was very rude and kept following me wherever I went. When I was walking beside her, instead of saying 'excuse me,' she said 'MOVE' very rudely. Also, it seemed as if a paper was on the floor or something, but I think I accidentally kicked it, and she picked it up saying, 'Seriously?' VERY RUDE WOMAN. Will not recommend going to this shop. Instead, go to the one at Hillion Mall near Bukit Panjang. The staff over there is super kind and helpful!
Irvin Yip
Horrible supervisor. The shop was small and did not have enough space. Too many products were on the shelf. My kid accidentally hit a plastic cup with her elbow (she was not even running around or touching anything), and it fell on the floor and cracked. The supervisor looked at the CCTV and still insisted we pay. We paid and left the item, as we were not happy with his attitude. We strongly discourage visiting this store.
Kate
A female cashier kept following us. Whatever we touched (and we put it back properly) or looked at, she rearranged. I accidentally knocked over a bag and was about to pick it up, but she said, “Don’t make more trouble for me.” When I apologized, she replied, “Sorry doesn’t do anything.” Why was she so mad when I was going to put it back anyway?
Wah Teck
The cashier was very rude. Honestly, it was a very bad experience. Her tone was so horrible; she was very rude to every enquiry I had. I made a purchase, and she even handled it very rudely. I don't know her name, but the cashier code should be 4703 based on the receipt.
Positive Reviews
Nina Pang
Staff have no bad attitude!
Hari Ram Naresh
The Malay lady at the cashier provided very nice and sweet customer service.
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