Mister Mobile Bukit Panjang

Best phone repair ever. On 3 July 2025, I went there to fix my phone. The staff were very nice and friendly. But since there do not have stock for my phone part, I had to wait for a few days. On 6 July 2025, my phone was ready for pick up. When I picked up, the phone is good condition and working well. Please take note if you use card payment, they will charge you the fee so I do not recommend you to use as the payment. Paynow/cash is ok as they do accept this without fee. They also give the about the causes of damage, info about repair with I can claim insurance. Thanks to this company, my phone is working again.

very very good service. came here because my p30 pro huawei was not working well and this is an old phone where even huawei official service center don't support servicing anymore. Was considering whether to buy a second hand p30 pro as I loved this model much and this outlet had one available. however, there were some mix up and the staff with specs quote me a higher price than the price quoted to me by mister mobile whatsapp account (obviously this guy didn't know his own product price and try to earn extra on me and I still have the screenshot as proof) which left a sour taste in my mouth so I decide to try getting my phone repaired. Mister mobile have an interesting concept with repair as we will not be charged if the repair is not successful. Also, they warned me that changing the motherboard (which is required for my issue) might kill the phone or have a chance to render the phone dead so they advise me to back up my data and ensure I agree to this disclaimer. As the staff gave me the wrong price for the second hand, I decide to try repairing it. Less than one week later (4 days) the phone was ready and repaired. This time it was the branch supervisor (I think his name is Stefan though I am not sure, he has curly blond hair) who attended to me. Very patient and very accommodating as well as pleasant so his customer service and handling of my issue won me back over. He also advised me not to charge phone overnight if possible to keep the longevity of the phone. very nice staff to chat with and very friendly. Top notch 10/10 service from him.

Reliable and fast service. After 3 hours got my Iwatch replaced new battery . Been using this watch for 5 yrs.

Bought a new phone from the BP Plaza branch. The staff manage to handle it well even though it's quite busy with customers in the store. Transaction went smoothly. Definitely I will come again to purchase in the coming days.

There was a small queue when I arrived but staff was polite and professional in handling the crowd. When it's my turn for the purchase of a 2nd hand phone, price is reasonable and item is packed nicely, throughout the whole process is well organized. The online chat have fast response and handled my questions to the point. Overall an awesome experience, will definitely come back for my mobile needs!

t was my first time getting my iPhone screen replaced, and I found this shop conveniently located near my place. I was truly impressed by their dedication to ensuring the final result was spot-on. They kept their word and informed me right on time when the phone was ready. Even when the screen showed issues after the initial replacement, the team went the extra mile by ordering a new part and resolving everything within the same day. Upon my return, the issue persisted, but without hesitation, staff member Stefan immediately suggested ordering another batch to get it properly fixed. Special thanks to Aaron as well, who thoroughly inspected the phone and ensured all SOPs were carried out professionally. Their persistence, responsibility, and genuine customer care really stood out. This shop has definitely earned my trust, and it’ll be my go-to for any future phone issues. Service like this deserves to be recognised!

I went to another outlet (mister mobile) but couldn't get the phone I want. I called the customer service, reserved my phone and collected it on the same day at bukit panjang outlet. The transaction and arrangements was very fast and efficient. Staffs were very polite. Phone is brand new set. Will definitely buy phone from them in the future👍🏽🙏🏽

Traded in my S22 Ultra for an S25 Ultra. The assessing guy gave a better price than the ones in Sim Lim, maybe part of it being that i really take good care of my gadgets. Overall a very good experience regarding their service. Total visit time from assessment of the old phone to buying the new phone took about less than 30 mins. And on another note, the price for their brand new phones are also quite competitive so that's an additional convenience for customers like me. 👍👍

Very fast service. Made my booking online for my samsung galaxy ultra and able to get a booking and confirmation within 1Hr. Reached there early and managed to get served very soon. Sales person is patient and went thru all the necessary procedure with me

Phone broke and it couldn't charge at all. Suspected it was the battery, went to change and they told me they can only replace the next day because they don't have my battery supply. But the next day they told me it was the motherboard because the new battery did not solve the charging issue. They told me it would take about 7 days because they couldn't fix it at this outlet and had to send to another, and they also sais they can't guarantee they could fix. I didn't back up my data so i really needed my phone. I decided to go on with the repair, and even if they couldn't fix it they said they won't charge me at all. Fortunately they managed to fix after 5 days. Best part is that the price for the repair is the same as the one stated on their website (depending on the model) and paid for less than $100. Worth the few days wait. Thank you so much!

Dropped my hp accidentally and the back screen shattered. Went to mister mobile (BPP) and within few hours, it was done! The repair fee was reasonable and cheaper than if I repair it in the authorised service centre, good customer service too. Make sure you make an advanced booking first before you come down to repair ur devices (to save time). Overall I am a happy customer. Thank you ☺️

I am very impressed with the staff, Stefan Ooi, who served me throughout my trip to MisterMobile due to my cracked screen of my Surface Pro. Despite the waiting time to get the stock for replacement. I am thankful that the screen is replaced. On top of this, he even bought a keyboard to compensate me for the long waiting time. I even post on my Tiktok account ( JazGlow). Good Job! Impressed by his honest, heartfelt service. Regards, jazreelsoh 👍🏻

Saw alot of good reviews and decided to engage them to repair my phone. Replaced phone screen but it still got issues. Seriously, I dont mind paying but at least give a bit of discount as it is not 100% working. Salesgirl give a firm NO. ALL PRICE ARE FIXED she says. No warranty no problem.. but no discount given and expect me to pay full price of $108? No point arguing so i paid n left the shop pissed. Gave 1 star review based on this experience but their customer service called me a day later & this shows their commitment to uphold a certain standard of service. Update: Han from mister mobile contacted me, offered to try and repair my phone a second time. This time it works 100%!!! Mister mobile even engaged a courier to take the phone from my house and send it back after the repair!!! Totally did not expect that!! You guys have really exceeded my expectations!! And for that, im changing my review from 1 Star to 5 star!! Im really impressed by your service! Will definitely purchase a phone from your shop in future!!!

⭐⭐⭐⭐⭐ Chanced upon Mister Mobile when looking for the Galaxy Watch 8. Contacted them via WhatsApp and got fast, clear replies. Placed a backorder on 18 July, and by 30 July morning, they told me it was ready. They even moved the stock to my preferred pickup location so I could collect the same evening. Walked in at 7pm, showed the code, and was out in under 10 minutes — no fuss at all. Plenty of payment options, even CDC hawker vouchers! Super smooth experience. Will come back again.

Very, very good service. I came here because my Huawei P30 Pro was not working well. This is an old phone, and even Huawei's official service center no longer supports servicing it. I was considering whether to buy a second-hand P30 Pro, as I loved this model so much, and this outlet had one available. However, there was some mix-up, and the staff member with glasses quoted me a higher price than the price quoted to me by the Mister Mobile WhatsApp account. (Obviously, this person didn't know their own product price and tried to earn extra from me; I still have the screenshot as proof.) This left a sour taste in my mouth, so I decided to try getting my phone repaired instead. Mister Mobile has an interesting concept with repairs: we will not be charged if the repair is not successful. Also, they warned me that changing the motherboard (which was required for my issue) might kill the phone or render it completely inoperable. They advised me to back up my data and ensure I agreed to this disclaimer. As the staff had given me the wrong price for the second-hand phone, I decided to try repairing it. Less than one week later (four days), the phone was ready and repaired. This time, it was the branch supervisor (I think his name is Stefan, though I am not sure; he has curly blond hair) who attended to me. He was very patient, very accommodating, and pleasant, so his customer service and handling of my issue won me back over. He also advised me not to charge the phone overnight, if possible, to maintain its longevity. He was a very nice staff member to chat with and very friendly. Top-notch, 10/10 service from him.

Reliable and fast service. After 3 hours, I got a new battery for my iWatch. I've been using this watch for 5 years.

Bought a new phone from the BP Plaza branch. The staff managed to handle it well even though it was quite busy with customers. Transaction went smoothly. I will definitely come again to make a purchase in the coming days.

There was a small queue when I arrived, but the staff were polite and professional in handling the crowd. When it was my turn to purchase a second-hand phone, the price was reasonable, and the item was packed nicely. The entire process was well organized. The online chat had a fast response and handled my questions to the point. Overall, it was an awesome experience, and I will definitely come back for my mobile needs!

It was my first time getting my iPhone screen replaced, and I found this shop conveniently located near my place. I was truly impressed by their dedication to ensuring the final result was spot-on. They kept their word and informed me right on time when the phone was ready. Even when the screen showed issues after the initial replacement, the team went the extra mile by ordering a new part and resolving everything within the same day. Upon my return, the issue persisted, but without hesitation, staff member Stefan immediately suggested ordering another part to get it properly fixed. Special thanks to Aaron as well, who thoroughly inspected the phone and ensured all SOPs were carried out professionally. Their persistence, responsibility, and genuine customer care really stood out. This shop has definitely earned my trust, and it’ll be my go-to for any future phone issues. Service like this deserves to be recognised!

I went to another outlet (Mister Mobile) but couldn't get the phone I wanted. I called the customer service, reserved my phone, and collected it on the same day at the Bukit Panjang outlet. The transaction and arrangements were very fast and efficient. The staff were very polite. The phone is a brand new set. Will definitely buy from them in the future.👍🏽🙏🏽

Traded in my S22 Ultra for an S25 Ultra. The assessor gave a better price than those offered in Sim Lim, perhaps partly because I really take good care of my gadgets. Overall, a very good experience regarding their service. Total visit time, from assessment of the old phone to buying the new phone, took less than 30 minutes. On another note, the prices for their brand new phones are also quite competitive, which is an additional convenience for customers like me. 👍👍

Very fast service. I made my booking online for my Samsung Galaxy Ultra and received a booking and confirmation within 1 hour. I arrived early and was served very quickly. The salesperson was patient and went through all the necessary procedures with me.

Highly recommended if you’re looking for reliable and fast handphone repair. Will definitely return if I have any future issues!

My phone broke and couldn't charge at all. I suspected it was the battery, so I went to get it repaired. They told me they could only replace it the next day because they didn't have the battery in stock. But the next day, they told me it was the motherboard because the new battery did not solve the charging issue. They told me it would take about 7 days because they couldn't fix it at this outlet and had to send it to another. They also said they couldn't guarantee they could fix it. I hadn't backed up my data, so I really needed my phone back. I decided to proceed with the repair, and they even said they wouldn't charge me at all if they couldn't fix it. Fortunately, they managed to fix it after 5 days. The best part is that the price for the repair was the same as the one stated on their website (depending on the model), and I paid less than $100. It was worth the few days' wait. Thank you so much!

Dropped my HP accidentally, and the back glass shattered. I went to Mister Mobile (BPP), and within a few hours, it was done! The repair fee was reasonable and cheaper than at an authorised service centre, and the customer service was good too. Make sure to make an advanced booking before coming down to repair your devices (to save time). Overall, I am a happy customer. Thank you! ☺️

I am very impressed with Stefan Ooi, the staff member who served me during my visit to MisterMobile for the repair of my cracked Surface Pro screen. Despite the waiting time for the replacement stock, I am thankful that the screen was replaced. On top of this, he even bought a keyboard to compensate me for the long waiting time. I even posted about it on my TikTok account (JazGlow). Good job! I am impressed by his honest, heartfelt service. Regards, jazreelsoh 👍🏻

Saw a lot of good reviews and decided to engage them to repair my phone. They replaced the phone screen, but it still had issues. Seriously, I don't mind paying, but at least give a bit of a discount as it was not 100% working. The salesgirl gave a firm NO. "ALL PRICES ARE FIXED," she said. No warranty, no problem... but no discount was given, and they expected me to pay the full price of $108? There was no point arguing, so I paid and left the shop feeling pissed. I gave a 1-star review based on this experience, but their customer service called me a day later, and this showed their commitment to uphold a certain standard of service. Update: Han from Mister Mobile contacted me and offered to try and repair my phone a second time. This time, it worked 100%!!! Mister Mobile even engaged a courier to pick up the phone from my house and send it back after the repair!!! I totally did not expect that!! You guys have really exceeded my expectations!! And for that, I'm changing my review from 1 Star to 5 Stars!! I'm really impressed by your service! I will definitely purchase a phone from your shop in the future!!!

⭐⭐⭐⭐⭐ Chanced upon Mister Mobile when looking for the Galaxy Watch 8. Contacted them via WhatsApp and got fast, clear replies. Placed a backorder on 18 July, and by the morning of July 30th, they told me it was ready. They even moved the stock to my preferred pickup location so I could collect the same evening. Walked in at 7pm, showed the code, and was out in under 10 minutes — no fuss at all. Plenty of payment options, even CDC hawker vouchers! Super smooth experience. Will come back again.

Best phone repair ever. On 3 July 2025, I went there to fix my phone. The staff were very nice and friendly. But since they didn't have the part in stock for my phone, I had to wait a few days. On 6 July 2025, my phone was ready for pickup. When I picked it up, the phone was in good condition and working well. Please note that if you use card payment, they will charge a fee, so I don't recommend using it as payment. PayNow/cash is okay, as they accept these methods without a fee. They also provided information about the causes of damage and the repair, which was useful for claiming insurance. Thanks to this company, my phone is working again.