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Quality products and services
Multiflora TCM Spa at Bukit Panjang Plaza brings over two decades of Traditional Chinese Medicine expertise to Singapore's northwest community, offering personalized wellness therapies that blend ancient Eastern remedies with modern Western beauty technology. Established since 2002 with a vision to bring health, wellness, and beauty to all walks of life, Multiflora specializes in TCM-based treatments designed to achieve natural body balance and harmony between Yin and Yang energies. Located on the fourth floor of Bukit Panjang Plaza, this sanctuary serves both men and women seeking holistic health solutions that nurture mental and physical well-being through authentic traditional healing practices.
The spa's signature services include Meridian Balancing therapy that combines TCM guasha techniques with infrared technology to revitalize energy and restore balance, alongside personalized treatments tailored to individual health concerns and wellness goals. All therapies are carefully designed in collaboration with esteemed TCM practitioners who bring deep expertise in Traditional Chinese Medicine and holistic healing principles. Through regular in-house training sessions with leading wellness experts from around the world, Multiflora maintains its position at the forefront of TCM practices, ensuring clients receive exceptional care rooted in authentic traditional knowledge and contemporary therapeutic innovations.
Operating daily from 10:00 AM to 10:00 PM at #04-15 Bukit Panjang Plaza, Multiflora TCM Spa provides convenient access to professional wellness services in a relaxing, therapeutic environment. The spa's commitment to holistic health addresses both surface concerns and underlying imbalances, helping clients build the foundation for their dream lifestyle through improved physical and mental well-being. With positive customer reviews highlighting the effective TCM services and peaceful atmosphere, Multiflora continues to be the trusted choice for individuals seeking authentic Traditional Chinese Medicine treatments that promote lasting health, vitality, and natural beauty enhancement.
Based on 30 reviews
Out of 174 shops
Not enough ratings
Joseph Tan
Therapist that attend to me hands on very good , product knowledge good, when my first time visit. I give 5 stars to Therapist. After that I have signed up the package for 8 sessions. When I come the first session, they start to push me to sign up another new package which I feel like discomfortable, more like hard selling, not proper TCM treatment to me.
Mantou
When they approach me to do a 10mins $10 trial, I was thinking ok why not see what's the difference between this and the usual TCM massage. The massage still ok, then came along a Sales lady. She kept hard selling, showing me invoices of other's purchases. I'm not someone who would sign up or pay for something without thinking over or at least not until after the massage see how I feel. She keeps gg on and when she sees that I'm not gg to buy, she abruptly stand up ask me pay $10 and signal the masseur to stop. And I'm not even sure if it's already 10mins or not, the masseur instantly stop. The sales girl was so rude, when i want to give her the $10, she didn't even want to look at me, so I place it on the table. Seriously!! I'm also a sales person I can understand the disappointment of not closing a deal but you must remember sales=service too, the customer might not buy today doesn't mean he will not buy tmw. And even if someone who would not buy from you, you do not want them to bad mouth your company. Even if now I feel the massage is good I would not patronize any of their stores. Is Singapore service line deteriorating? We are not moving forward with this kind of hard selling attitude. Shouldn't CASE be looking into stopping all these advance payments for services which results to so much issues!!!
Yoong Vivian
Will not visit this shop anymore. Very hard selling problem. Very stress when doing massage there. When doing massage they direct add on the massage service without inform customer for add on price charges. Very terrible. Can understand maybe your staff target for monthly sales but still need to respect to customer and let us feel relax and comfortable.
Yoong Vivien
Will not visit this shop anymore. The hard-selling is a significant problem. It was very stressful when getting a massage there. During the massage, they directly added on services without informing customers about the additional charges. Very terrible. I can understand that your staff might be targeting monthly sales, but there's still a need to respect customers and let us feel relaxed and comfortable.
Mandy
When they approached me for a 10-minute, $10 trial, I thought, 'Okay, why not see what the difference was between this and the usual TCM massage?' The massage was still okay, but then a sales lady approached. She kept hard-selling, showing me invoices of others' purchases. I'm not someone who would sign up or pay for something without thinking it over, or at least not until after the massage to see how I feel. She kept going on, and when she saw that I wasn't going to buy, she abruptly stood up, asked me to pay $10, and signaled the masseur to stop. And I wasn't even sure if it had already been 10 minutes or not; the masseur instantly stopped. The sales girl was so rude. When I wanted to give her the $10, she didn't even want to look at me, so I placed it on the table. Seriously! I'm also a salesperson. I can understand the disappointment of not closing a deal, but you must remember: sales equals service too. A customer might not buy today, but that doesn't mean they won't buy tomorrow. And even if someone won't buy from you, you don't want them to badmouth your company. Even if I now feel the massage is good, I would not patronize any of their stores. Is Singapore's service industry deteriorating? We are not moving forward with this kind of hard-selling attitude. Shouldn't CASE be looking into stopping all these advance payments for services, which result in so many issues!
Joel Tan
During my first visit, the therapist who attended to me was very good hands-on, and their product knowledge was good. I gave 5 stars to the therapist. After that, I signed up for a package of 8 sessions. However, when I came for the first session, they started to push me to sign up for another new package. This made me feel uncomfortable; it felt more like hard selling than proper TCM treatment.
Ong Boon
After coming here for 2 sessions I really see improvement in my frozen leg. Even though the treatment is more in the High end pricing but after trying I feel that is worth it compare to the treatment I have tried before outside it really helps me alot in my hand. The therapist and the manager is friendly and nice and recommend me treatment that suits me . Thank you multiflora bukit panjang
Karin Chen
Good and professional service and treatment. Therapist is very skillful and was able to alleviate the aching muscle and relieve the tension on my back in the first treatment.
cookies dog
It was a free 10 minutes session that i sign up for this therapy session. The therapist has great knowledge. She gives advice to help me especially for ladies.
Khairani Kamis
I have backache problem. Just 1 treatment, they helped me to feel relieved my pain . I will continue to visit multiflora BPP to solve my problem. Excellent service!!
Lim Julia
Good service. After treatment it helps my body with relieve. The tharapist is highly recommended
Quek Chin Chin
It really help in my knee problem when I climbing the stairs which this problem has been bothering me for sometimes despite eating many kind of supplements which also does not help. I would like thanks Pei Pei for her experience in helping in my well being to feel much better now.
Lee AhHuay
I have been here for treatment almost 3 times. My problem is back hurts every time and my feet feel heavy. The whole thing is very rough and easy to slip. After doing it a few times now, I slowly started to feel better and smoother overall. grateful
Geoklim Yeo
Only 1 time treatment already help me relieve my back pain problem ,very professional for therapist will recommend most of my friends to come over. Thank you Multiflora
Cheng Kiat Neo
First time comè foŕ treatment feel very weĺl ,help mè reĺease 60-70٪ problem.All stàff good servicè & veŕy professìonal.Wìĺl recommed friend & famiĺy.
Daryl
I had a fantastic experience at the Multi Flora Bukit Panjang TCM outlet, and Tracy, the manager, played a big role in making it so. She is highly professional, approachable, and exceptionally knowledgeable about TCM practices. Tracy took the time to listen to my concerns and provided thoughtful recommendations tailored to my needs. Her friendly demeanor and genuine care made me feel at ease throughout the session. The outlet itself is well-maintained and exudes a calming atmosphere, which adds to the overall positive experience. Tracy’s excellent customer service and dedication to ensuring a seamless visit truly set this place apart. I highly recommend visiting this outlet and consulting with Tracy for an outstanding TCM experience!
Brian Choong
“Really works! Initially, I was skeptical about the therapy, but after just one session, I immediately noticed results. Thanks, Juleesa, for your help and the package—it’s definitely money well spent. My go-to therapy for improving my physical health!”
Signore
Its a whole new experience going through this mediatheraphy facial massage. I enjoy the session very much.
Ong Boon Kiat
After coming here for 2 sessions, I really see improvement in my frozen leg. Even though the treatment is on the higher end of pricing, after trying it, I feel it is worth it. Compared to treatments I've tried elsewhere, it really helps me a lot in my hand. The therapist and the manager are friendly and nice, and recommended treatments that suit me. Thank you, Multiflora Bukit Panjang.
Singore
It's a whole new experience going through this meditherapy facial massage. I enjoy the session very much.
Bryan Choong
“Really works! Initially, I was skeptical about the therapy, but after just one session, I immediately noticed results. Thanks, Juleesa, for your help and the package—it’s definitely money well spent. It’s my go-to therapy for improving my physical health!”
Darren
I had a fantastic experience at the Multi Flora Bukit Panjang TCM outlet, and Tracy, the manager, played a significant role in making it so. She is highly professional, approachable, and exceptionally knowledgeable about TCM practices. Tracy took the time to listen to my concerns and provided thoughtful recommendations tailored to my needs. Her friendly demeanor and genuine care made me feel at ease throughout the session. The outlet itself is well-maintained and exudes a calming atmosphere, which adds to the overall positive experience. Tracy’s excellent customer service and dedication to ensuring a seamless visit truly set this place apart. I highly recommend visiting this outlet and consulting with Tracy for an outstanding TCM experience!
Chin Kiat Neo
My first time coming for treatment, I feel very well. It helped me release 60-70% of my problem. All staff provided good service and were very professional. I will recommend to friends and family.
Geok Lim Yeo
After only one treatment, it has already helped me relieve my back pain. The therapist was very professional, and I will recommend most of my friends to come over. Thank you, Multiflora.
Lee Hwee
I have been here for treatment a few times. My problem was my back would hurt every time and my feet would feel heavy. The whole thing was very rough and easy to slip. After a few sessions, I slowly started to feel better and smoother overall. I am grateful.
Quek Chin Li
It really helps with my knee problem when climbing the stairs, a problem that has been bothering me for some time despite taking many kinds of supplements, none of which helped. I would like to thank Pei Pei for her expertise in helping me feel much better now.
Lim Joanna
Good service. After treatment, it helps relieve my body. The therapist is highly recommended.
Khairiah Kamal
I have a backache problem. After just 1 treatment, they helped relieve my pain. I will continue to visit Multiflora BPP to solve my problem. Excellent service!!
Kukis Toh
I signed up for a free 10-minute session. The therapist was very knowledgeable. She gave advice that was particularly helpful for ladies.
Karen Chen
Good, professional service and treatment. The therapist was very skillful and was able to alleviate the aching muscle and relieve the tension on my back in the first treatment.
Ancient Chinese medical books recorded magnetic stone has a medical property. The function includes nurture kidney energy, tonify bodily fluids, good for joints, and reduce inflammation. By utilizing the magnetic energy, rare earth magnets promote blood circulation which leads to better organ functioning and regulate Qi flow in meridians.
A holistic way by combining the Western products and Oriental techniques to stimulate the meridians, acupoints and fascias of various parts of the body and increase the "Qi" and blood circulation. Reduces muscle tension, cramps, weakness. Strengthen muscles and enhances physical. Active muscles and bones, improve sleeping problem and blood circulation. Stabilize the knee joint and slow joint wear.
Reduces stress, anxiety, depression and keep the brain health. Helps with insomnia, hearing symptoms and dizziness. Relieve frozen shoulder and cervical pain. Improve digestive function & aids in weight loss. Improve immunity, improve sub-health, enhance body resistance, and make vitality.
Naturally and thoroughly activate cells to improve and purify skin. Firming and toning, shrinking pores and capillaries, preventing small dirt from entering pores again, effectively locking skin nutrients and moisture, while soothing and reducing swelling, brightening contours, and making skin delicate and elastic.
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