Reviews for Pets Station Bukit Panjang Plaza

Jasmine Chia

August 19, 2025

5

Groomer is very professional and caring. She will carefully listern to your request and give her best advise. Can tell she have years of experience, she will flag to me my dog's health condition and advise me to ask the vet on my next visit.

JoJo LLO liu

August 19, 2025

5

Very conveniently located . Its the best groomer that i can find in bukit panjang area. She is very patience n professional . As long as you have made an appointment , its easy with the time frame. The shop has plenty of goodies so make sure you grab something to reward your furkids before leaving the store. Oh yes, the counter staff is very helpful n always similing . Thank you so much n see you soon

Isabella Then

August 19, 2025

1

Horrible place with no respect for other people’s time. Called in advance to arrange for a FULL dog grooming package. Informed the staff that my dog is a labradoodle which weighs 22kg. When I arrived, the lady argued with me saying he is larger than a golden retriever? (Which is impossible because they weigh 30kg and up). Never mind. I was willing to pay more. After she did an examination on him, she said she couldn’t groom him because she ends work at 7.00pm? End up wasting my time and day coming down here and even bothering to give them a try. Should have booked with another groomer instead who wouldn’t pull such a stunt. Seriously do not recommend this place. Disappointing and the lady wasn’t even apologetic and still wanted to schedule us next week? Lol as if I would come back just to be cancelled on again.

Incognito Pi?

August 19, 2025

5

Shopped at 6:20, 4 December 2024, a male staff tended to me, I wanted to buy a cat scratcher, and I saw that there was a $15.95 cat scratcher. When I expressed that I only needed a temporary one, he recommended me the $8.30 cat scratcher. Instead of keeping quiet and charging me for the expensive cat scratcher, he decided to recommend me something that was more suited for what I was looking for. Forgot to catch his name, but it’s amazing that such level of service was provided! I’m very satisfied

Rachel Ng love spicy

August 19, 2025

5

Always love the pet Groomer she's always so caring for my dog very good service crew too 👍 …

Koh Wei Teck

August 19, 2025

5

We are really impressed by Wendy's profession and service. She is very patience when handling our dog. And also very professional in her job. Wendy is very knowledgeable and helpful in guiding us when we ask her questions. Will definitely recommend her. 👍👍👍 …

Celeste Ng

August 19, 2025

5

Easy to fix appointment and the cut is very nice. I am very satisfied with the service at Bt Panjang Plaza (Wendy). And my dog is very comfortable with Wendy. She even advise me what and how to apply the lotion to my dog's infected ear.

L W

August 19, 2025

5

Dropped by to pick up something for my new puppy as the store is conveniently located at the mall, facing the main road. The young Filipino male staff was very friendly and helpful when I approached him. He even offered me tips for my new puppy.👍🏻 However as I was browsing, I overheard the groomer shouting at a small dog she was grooming. Not once but several times. When I peeped in, the poor dog looked scared with his tail between his legs and overlooking at me as if seeking help. Quite a different experience from my puppy at his groomer’s so I recommend the store for shopping but not the grooming service.

Cate

August 19, 2025

5

This is our 3rd time brought our 1 yr old gal to Wendy for grooming. Have to say Wendy is a professional dedicated to her job. Her works invariably imbued with sense of knowing how to resolve or fix the " unfixed knots & matted furs". Initially due to my gal just had her sterilization weeks ago that led to her fur coat matted quite bad. We are blessed to bring her to the groomer who helped and took time to further explained how she will fix the coat nicely and neat. It took around 2 hours before we went back fetch her home. We are very well pleased with the end result. And we definitely would recommend Wendy her professional service at total confidence to anyone looking for a pet grooming at west region. She also charged reasonably accordingly to the length of coat not based on the breed or gender. Thanks Wendy. Till we see you again at our Mia her next grooming. 🐕 💕

Davina Yeo

August 19, 2025

5

Wendy has been amazing at grooming Buttons!! She always provides positive reinforcement (treats) to make the whole grooming process easier and happier for Butts :)