Reviews for RedMan by Phoon Huat Bukit Panjang Plaza
Ruth Loke
5
As compared to other storefronts I would say BP one is slightly smaller, but it’s still quite well-stocked. I came here for a baking class led by Chef Kevin. He was very patient and helpful! Do note that the baking lessons here are conducted at the kitchen table located right in front of the shop. So if you’re uncomfortable with bystanders looking at you while you bake, this is probably not the place for you.
James
4
Evulation of 1 year shopping there, not 1 shot. The staff are better adapting to working with different customer types. Shop is always clean and functioning fine. Quite often they open 5 minutes before, allowing you yo find your purposes. This store has got better within a year.
X C
3
This place has almost all the things you need for baking. I do agree with the other reviewer that the staff can be abit cool and unhelpful. I bought some items and was making payment. The staff did not help to put the items in the recycle bag. Instead, she just went on to serve the next customer upon collecting payment.
Shark Sharkey
3
Lots of stuff related to baking, cooking utensils and accessories.
However, do check for quality of products especially those on discount. My personal experience was a cooling grill which was rusted. Went back to exchange and found that the whole batch was also rusted.
The staff was courteous and helpful to do the administrative work to resolved it.
Some of the lifespan of produce is already past half life, so do look carefully before purchasing.
S W
1
It’s understandable if staff aren’t familiar with every product, but being rude and unhelpful is unacceptable.
Raymond Ong
1
Tried to clarify if the cheeses were expired. Called out to a backroom staff who chose to pretend not to see me, walking away. Cashier saw, ignored me as well. Queued to speak to the cashier. Rudely told me i was reading the date wrong, but it wasn't indicated anywhere on the product the mm/dd or dd/mm. Feedback about the colleague, ignored me as well.
Fantastic customer service..
Zhiyuan
1
Bought a tray of eggs from this store yesterday. The female cashier was unfriendly when I asked if they accepted Amex. On returning home, after cracking 2 eggs, the third egg was totally black. So there goes my 3 eggs. Went back to give feedback to the cashier. He offered to give us back one egg, which I respectfully declined. Zero stars if possible.
Divyani Bhutda
1
warning:
"Warning: Be cautious when buying frozen products from Redman BPP. I recently purchased mozzarella cheese from them, and to my surprise, it had mold. This is a processed cheese product, not a fresh dairy item like cream or cottage cheese, so I was shocked to see the condition it was
The Redman Customer service just said sorry and asked few more details after no reply
Kim KC
1
Bad customer service.
Visited on 2 Feb 2025 at 11:55 AM. Female cashier was rude & had a black face. I picked a lucky draw slip at the cashier, she opened it for me & only showed it briefly. When I reached out to take a closer look, she held on to it & just said ‘8%’ in an annoyed tone.
PeiS G
1
I've been patronising the store many times but almost every time, the staff wasn't friendly. Couldn't even clarify my doubts on the products. I only managed to asked 2 questions before the staff appeared impatient already. Service ought to improve drastically. Not a very pleasant experience shopping there. Staff always appear like they cannot be bothered to serve any customer.