Location:
Quality products and services
Bengawan Solo at Bukit Panjang Plaza preserves over four decades of traditional Indonesian and Singaporean confectionery heritage, bringing authentic kueh, specialty cakes, and premium pastries to the northwest community with unwavering commitment to traditional methods and finest ingredients. Named after the famous Solo River song and originating from a small neighborhood corner store on Singapore's east coast, Bengawan Solo has grown into an established brand synonymous with premium quality and authentic taste. The Bukit Panjang Plaza outlet continues this legacy by offering handcrafted traditional treats that maintain the time-honored flavors without artificial preservatives.
The signature collection includes the renowned Pandan Chiffon Cake, called "Singapore's National Cake" by CNN in 2017, alongside an extensive range of traditional kueh including Lapis Sagu, Ondeh Ondeh, Kueh Salat, and the famous multi-layered Kueh Lapis. Premium offerings feature Prune Lapis, Cranberry Lapis, artisanal Pineapple Tarts, Orange Chiffon, Pandan Cheese Roll, and specialty items that showcase the brand's mastery of traditional Southeast Asian confectionery. Many products like Ondeh Ondeh and Kueh Dadar are still handmade daily at the centralized kitchen, ensuring authenticity and maintaining the homemade quality that defines Bengawan Solo's reputation.
Operating Monday through Sunday from 10:00 AM to 10:00 PM at #01-66/67 Bukit Panjang Plaza, Bengawan Solo provides convenient access to traditional treats that celebrate Singapore's multicultural culinary heritage. With 38 outlets across Singapore and over 409 dedicated employees, the brand continues expanding while maintaining the artisanal standards that have made these traditional delicacies household favorites. Whether seeking nostalgic childhood flavors or introducing new generations to authentic Southeast Asian confectionery, Bengawan Solo remains the definitive destination for quality traditional cakes and kueh that honor both taste and cultural heritage.
Based on 30 reviews
Out of 174 shops
Not enough ratings
henry choo
Bought a Pandan Swiss Roll and request to cut into pieces. The staff handing over did not assist and the cashier overheard and help in the cutting. The Swiss roll I bought next door cake shop only $5 per box and was cut nicely. This shop cost 2.5 times more and staff didn’t even bother to help to cut when request. Finally, thought was worth the value for the Swiss roll but was disappointed for the value paid.
James Teh
The staff was very arrogant. I was buying a piece of pandan Swiss cheese roll and was asked to wait. Then they changed their mind and said they don’t sell just one piece unless I buy more. Speechless. What kind of customer service is that? I’ve been buying from Bengawan Solo for decades, and every transaction was more than six pieces. So stuck up. I won’t be buying from them anymore. btw, happened that I bought some items from them yesterday, the pandan chiffon was $1.9 per slice, it's was so small and overpriced. it's time to for a regular customer stop buying from these profiteer.
Zay Ong
Service standard is low. Buying a birthday cake, the staff was impatient, rush through without much explanation and chase you whether are you done with choosing. Give courtesy to older senior customers, explaining to them patiently and letting them pay first, allowing them to cut queue. I’m working population so deserve curt service? Puzzling and condescending attitude. Sub par standard and high pricing. Paying a premium the service got to match.
Tiff
Staff needs better customer conversation training. Asked if I could get a whole cake cut but the only response was no cannot. Wouldn’t it be only sensible to explain why? Even if it’s a “the cake might melt faster’ reason. But no, they just say no. The end. “Busy” was definitely not the reason as I was the only walk-in customer. They’re more interested in chit-chatting.
grizz
visited this outlet earlier. the supervisor (chinese lady) had a very bad attitude，totally no customer service and gave a mocking and disgusted face when i asked for the banana cake in the fridge instead of the one she took from outside. i asked her if the cake was baked today and she unfriendly said "yes". super turned-off by her attitude, i changed my mind and decided not to buy the cake.
Khim Teo
The pineapple tarts are different from previously which we enjoyed so much. The one we bought this year was very disappointed as the outer pastry seem to break easily and the pineapple inside not as good as previous one.
S S
Super expensive now, not worth anymore. How can ondeh ondeh cost $4.20. I might as well buy a meal.
Tan Soon Hock
Unhelpful staff. Asked customer to check expiry date of walnut cake instead of herself even though I was the only customer in the store!
Tan Boon Hock
Unhelpful staff. They asked me to check the expiry date of the walnut cake instead of herself, even though I was the only customer in the store!
Si Si
Super expensive now, not worth it anymore. How can ondeh ondeh cost $4.20? I might as well buy a meal.
Kim Teo
The pineapple tarts are different from the previous ones, which we enjoyed so much. The one we bought this year was very disappointing, as the outer pastry seemed to break easily and the pineapple inside was not as good as the previous one.
Gris
Visited this outlet earlier. The supervisor (Chinese lady) had a very bad attitude, showed totally no customer service, and gave a mocking and disgusted look when I asked for the banana cake in the fridge instead of the one she took from outside. I asked her if the cake was baked today, and she unfriendlily said, "Yes." Super turned off by her attitude, I changed my mind and decided not to buy the cake.
Tia
Staff needs better customer conversation training. I asked if I could get a whole cake cut, but the only response was 'no, we cannot.' Wouldn't it be sensible to explain why? Even if it's a reason like 'the cake might melt faster.' But no, they just say 'no.' Period. 'Busy' was definitely not the reason, as I was the only walk-in customer. They’re more interested in chit-chatting.
Zane Ong
Service standard is low. When buying a birthday cake, the staff was impatient, rushed through without much explanation, and chased me to see if I was done choosing. They gave courtesy to senior customers, explaining things patiently, letting them pay first, and allowing them to cut queue. Am I, as part of the working population, supposed to deserve curt service? This attitude is puzzling and condescending. Subpar standards and high prices. When paying a premium, the service needs to match.
Jun Teh
The staff was very arrogant. I was buying a piece of pandan Swiss cheese roll and was asked to wait. Then they changed their mind and said they don't sell just one piece unless I buy more. Speechless. What kind of customer service is that? I've been buying from Bengawan Solo for decades, and every transaction involved more than six pieces. So stuck up. I won't be buying from them anymore. By the way, I bought some items from them yesterday. The pandan chiffon was $1.9 per slice, and it was so small and overpriced. It's time for a regular customer to stop buying from these profiteers.
Harry Choo
I bought a Pandan Swiss Roll and requested it to be cut into pieces. The staff handing it over did not assist, but the cashier overheard and helped with the cutting. A Swiss roll I bought from a next-door cake shop was only $5 per box and was cut nicely. This shop's Swiss roll costs 2.5 times more, and the staff didn't even bother to help cut it when requested. Finally, I had thought the Swiss roll would be worth the price, but I was disappointed with the value paid.
Elaine Chew
The staffs are very helpful. Keep it up! :)
edtayjb
I took away a couple of "simple" old-school cake slices today from this outlet - a Marble Cake Slice and a Chocolate Cake Slice. Both were very good and reasonably priced. And the service here was very friendly.
Wanxiu Hong
Black Forest Cake 500g $33.80 - Such good price with good quality. Photo shows the cross section. 1 of the best Black Forest Cakes I have eaten.
My SECRET Corner
Nicely displayed food items. Quick service . Delicious products!
Jay S
Great service, it’s there for years for a reason
Peace-loving Cat
Staff are friendly in serving you regardless of how much you're buying (eg. Just 1 kueh instead of a box of it). 😉 …
Sandy Wong
Really appreciate the friendly staffs and very patiently attending my enquiries..😊 …
Elaine Choo
The staff are very helpful. Keep it up! :)
Sandra Wong
Really appreciate the friendly staff and their very patient attention to my enquiries.
Aman Kucing
Staff are friendly in serving you regardless of how much you're buying (e.g., just 1 kueh instead of a box of it). 😉
Jayson
Great service; it's been there for years for a reason.
My Own Secret Corner
Nicely displayed food items, quick service, and delicious products!
Wan Siew Hong
Black Forest Cake 500g $33.80 - Such a good price and good quality. Photo shows the cross section. One of the best Black Forest Cakes I have eaten.
Ed Jin Bo Tay
I took away a couple of simple, old-school cake slices today from this outlet: a Marble and a Chocolate Cake slice. Both were very good and reasonably priced. The service here was very friendly.
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